Job Overview

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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
flexible schedule

Job Description

This job opportunity is with a well-established retail grocery company committed to delivering exceptional customer service and upholding high standards in a clean, safe shopping environment. The company prides itself on embracing core values such as respect, honesty, integrity, diversity, inclusion, and safety. They have a strong reputation for fostering a welcoming atmosphere where customers feel valued and appreciated, encouraging repeat visits and customer loyalty.

The role primarily focuses on cashier and checker responsibilities within the store. Candidates will be key contributors to creating an outstanding customer experience by providing fast, accurate, and friendly service at the checkout lanes. This includes handling transactions efficiently using the Point of Sale (POS) system, managing various payment types such as cash, checks, credit cards, debit cards, and government assistance programs like SNAP EBT and WIC. Cashiers must also be knowledgeable about company policies regarding restricted sales and coupon redemption to ensure compliance and customer satisfaction.

Beyond transaction processing, this role demands an attentive, friendly demeanor to actively greet and assist customers while reinforcing store safety and cleanliness. Cashiers/checkers are expected to adhere strictly to food safety regulations and company policies, monitor for pricing or scanning discrepancies, and promptly report any maintenance or safety issues to management. The role also involves a cooperative attitude in a fast-paced environment, resolving conflicts ethically and respectfully, and providing support to all customer demographics, including minors and individuals with special needs.

This position plays a vital role in the store’s success by acting as the frontline representative of the company’s brand and values. Successful candidates will benefit from ongoing application review processes, which allow the company to connect with qualified applicants whenever positions become available. The opportunity offers a dynamic work environment appealing to those who enjoy customer interaction, teamwork, and contributing to a positive shopping experience. Employment terms are typically part-time with competitive pay reflective of retail industry norms, although specific salary details are subject to company policies and location.

Job Requirements

  • Customer service experience
  • effective communication skills
  • knowledge of basic math including counting, addition, and subtraction
  • ability to act with honesty and integrity
  • ability to manage conflict reasonably
  • ability to work cooperatively in a high-paced environment
  • ability to follow directions
  • able to perform essential job functions with or without reasonable accommodation

Job Qualifications

  • Customer service experience
  • effective communication skills
  • knowledge of basic math including counting, addition, and subtraction
  • prior experience as a bagger or courtesy clerk preferred
  • ability to work in a fast-paced retail environment
  • strong interpersonal skills
  • ability to handle multiple forms of payment accurately
  • knowledge of food safety and retail compliance
  • ability to provide excellent customer support
  • integrity and honesty in handling transactions
  • problem-solving skills
  • ability to follow directions and work in a team

Job Duties

  • Create an outstanding customer experience through exceptional service
  • establish and maintain a safe and clean environment
  • demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety
  • actively greet and assist customers in the check lane
  • process customer transactions quickly, accurately, and efficiently
  • handle various tenders including cash, checks, credit, debit, SNAP EBT, offline SNAP EBT, WIC, rain checks, loyalty offers, and coupons
  • adhere to company policies regarding cash shortages and overages
  • understand guidelines on restricted sales of alcohol, tobacco, and DVDs
  • report pricing discrepancies to the Scan Coordinator
  • follow procedures for postage stamps, gift cards, and coupons
  • stay current with present and seasonal ads
  • comply with all food safety regulations
  • reinforce safety programs and notify management of unsafe conditions
  • inspect equipment and report repair needs
  • provide a welcoming environment by answering product-related questions
  • adhere to all local, state, and federal laws and company guidelines
  • work cooperatively in a high-paced environment
  • manage conflict reasonably and cooperatively
  • act with honesty and integrity regarding customer and business information
  • follow directions and seek assistance when necessary
  • provide support to minors, individuals with special needs, and older adults
  • perform essential job functions with or without reasonable accommodation

Job Criteria

Experience

No experience required


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