Cashier

Total Wine & More is a leading specialty retailer of wine, beer, and spirits, known for offering the largest selection of alcoholic beverages along with expert knowledge and exceptional customer service. As a prominent player in the retail industry, Total Wine & More prides itself on providing a unique shopping experience that combines great product variety with customer education and personalized service. They operate numerous stores across multiple locations, employing a team-oriented culture that emphasizes respect, diversity, and continuous learning.

The role of the Cashier at Total Wine & More is a vital position within the company’s customer service framework. This role directly impacts the overall customer experience by ensuring transactions are handled swiftly and accurately while maintaining a friendly and professional demeanor. Cashiers not only process sales transactions but are also responsible for engaging customers, answering product-related inquiries, and promoting the retailer’s loyalty programs. This position is known internally as a Front End Team Member and typically reports to the store management team. Both part-time and full-time opportunities exist, with occasional shifts as sales associate or merchandiser/stock associate duties may be assigned.

Working as a Cashier at Total Wine & More requires a commitment to maintaining high standards of safety, compliance, and cleanliness in the store environment. Integral to this role is the responsibility of adhering to all laws and regulations related to the sale of alcoholic beverages, ensuring a safe and compliant workplace for both customers and employees. The Cashier will participate in ongoing wine, spirits, and beer training initiatives to build product knowledge, enhancing their ability to provide a personalized and informative shopping experience to each customer. This role also includes responsibilities such as maintaining awareness of current sales promotions and store advertisements to better serve customers and drive sales.

Total Wine & More supports their team members through a comprehensive Total Rewards program that includes numerous benefits designed to promote health, wellbeing, and career growth. Employees can take advantage of paid time off, health care plans covering medical, dental, vision, and prescription services, as well as disability and life insurance coverage. Other perks include generous store discounts, paid parental leave, pet insurance, critical illness and accident insurance, and discounted home and auto insurance, along with tuition assistance, career development opportunities, and consumer education classes.

This position requires candidates to have a high school diploma or its equivalent with an enthusiastic and team-oriented approach to customer service. Previous retail experience, familiarity with point-of-sale and inventory management systems, and the ability to work flexible schedules including evenings and weekends are preferred. Physical requirements include standing for extended periods, lifting and loading products, and operating safely in a fast-paced retail environment. Candidates must be at least 21 years old due to alcohol sales regulations.

Total Wine & More is an equal opportunity employer that values diversity and inclusiveness, providing reasonable accommodations throughout the hiring process for qualified individuals. Compensation is competitive and aligned with market standards and individual candidate qualifications, guaranteeing at least the minimum wage applicable per location. This role offers a rewarding opportunity to join a dynamic retail team where customer satisfaction and professional development go hand in hand.