Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $12.00
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Work Schedule

Flexible
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Benefits

weekly pay
Employee shift meal
Discount Program
Medical insurance
Dental Insurance
Vision Insurance
voluntary UNUM offerings
Commuter Benefits
Employee assistance program
401k
Sick Time
Holiday pay
Tuition Reimbursement
Paid Time Off

Job Description

Lancer Hospitality is a well-established company with over 30 years of experience in providing exceptional foodservice solutions across various settings. Known for supporting a diverse clientele, Lancer has developed strong, long-lasting relationships with its clients, delivering tailored services that add real value to businesses and communities. As a leading hospitality provider, Lancer Hospitality is dedicated to fostering an environment of growth, skill development, and employee advancement. Operating under the umbrella of Elior North America, a recognized equal opportunity employer, Lancer upholds a commitment to diversity, inclusion, and ethical employment practices. Elior North America ensures that all qualified applicants receive fair consideration regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. The company encourages candidates from all backgrounds to apply and supports their continuous professional development.

This full-time role as a Cashier is based onsite at Zoo Knoxville in Knoxville, Tennessee. The position offers a competitive pay rate of $12 per hour, accompanied by a range of attractive benefits. The Cashier role centers around delivering outstanding customer service in a fast-paced dining and events environment. As a face of Lancer Hospitality at Zoo Knoxville, the cashier will interact with a diverse range of guests, ensuring their foodservice experience is smooth, efficient, and enjoyable. Responsibilities include taking customer orders accurately, handling payments responsibly, and maintaining a clean and organized workspace.

In addition to direct customer interaction, the role requires a strong focus on detail and organization, as well as multitasking abilities to manage various duties simultaneously. The company values candidates with excellent math skills, communication, and time management proficiency. Experience in delivering superior customer service is considered a plus, but enthusiasm, a positive attitude, and a willingness to learn are equally recognized.

Employees in this position benefit from flexible scheduling and may enjoy perks such as free tickets to Zoo Knoxville and discounted or complimentary admissions to popular local attractions like Ripley's Aquarium, Go Cart Speed Tracks, and arcades. The job also involves undergoing a background check and drug screening as part of employment protocols.

Lancer Hospitality also emphasizes employee well-being through comprehensive benefits, including medical, dental, and vision insurance options for full-time employees. Additional voluntary offerings such as accident, critical illness, and hospital indemnity coverage add layers of security. Other perks include commuter benefits like parking and transit subsidies, employee assistance programs, 401(k) retirement plans, sick leave, holiday pay for nine recognized holidays, tuition reimbursement for full-time employees, paid time off, and employee shift meals. These benefits aim to create a supportive, rewarding working environment that promotes long-term career growth and job satisfaction.

Overall, this Cashier role at Zoo Knoxville represents an exciting opportunity for individuals looking to join a reputable hospitality company committed to quality service, employee development, and community engagement. With a strong focus on customer satisfaction and operational excellence, Lancer Hospitality provides a dynamic workplace where employees can thrive, gain valuable experience, and contribute to memorable guest experiences.

Job Requirements

  • Basic knowledge of math and handling money
  • Ability to handle multiple tasks using time and task management skills
  • Excellent communication and organizational skills
  • Excellent attention to detail and service knowledge
  • Prior experience providing superior customer service is a plus
  • Willingness to undergo background check and drug screening

Job Qualifications

  • High school diploma or equivalent preferred
  • Basic math skills
  • Strong communication abilities
  • Good organizational skills
  • Experience in customer service is a plus
  • Ability to multitask effectively
  • Attention to detail and service knowledge

Job Duties

  • Filling orders accurately
  • Receiving money and counting back change
  • Maintaining a clean and organized workstation
  • Providing excellent customer service
  • Managing multiple tasks efficiently
  • Assisting with additional duties as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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