Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.50 - $18.18
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
$10 low-cost health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement savings plan
Adoption assistance

Job Description

Pilot Company is a leading travel center and restaurant operator dedicated to providing excellent customer service to a diverse range of travelers. Starting pay rates range from $13.50 to $18.18 per hour, reflecting our commitment to fairly compensating our team members. At Pilot Company, we pride ourselves on creating a dynamic and inclusive work environment where every team member is empowered to contribute to a positive guest experience. Our travel centers serve a wide array of guests including professional drivers who appreciate clean facilities and quick service, commuters grabbing their morning coffee, and vacationers seeking familiar and convenient snacks for their journeys. We value diversity and foster a workplace where creativity, innovation, and positivity thrive, benefiting both our team and our customers.

As a member of our team, you will start your career journey in a role that offers more than just a job - it offers opportunities for growth and learning. Roles are adaptable, with opportunities to train and gain experience across different positions within our travel centers and restaurants. This adaptability ensures that while you may be hired for a specific role, your potential to advance and explore other areas within the company is supported and encouraged. Pilot Company believes in investing in its employees by providing a supportive and engaging atmosphere that makes each workday unique and fulfilling.

The position involves providing fast, friendly, and clean service to guests. In this role, you will be responsible for maintaining inventory and operating cash registers efficiently. Keeping the restaurant clean and visually appealing is essential to creating a welcoming environment for our guests. Excellent guest service is fundamental to this role and will ensure that every visitor leaves with a positive impression. Working here means being part of a team that values cooperation and mutual support, contributing to a smooth operation and a pleasant atmosphere. We encourage team members who share a passion for customer service and who thrive in a fast-paced and varied work environment to join us. Pilot Company is committed to equal employment opportunities and welcomes applicants from all backgrounds. Military personnel are especially encouraged to apply, offering them a chance to transition into a rewarding career with a company that honors dedication and service.

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Basic math skills for handling transactions
  • Ability to stand for extended periods
  • Strong communication skills
  • Ability to work a flexible schedule

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
  • Experience in a similar position
  • Ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • Maintain inventory
  • Operate cash registers
  • Maintain the overall appearance and cleanliness of the restaurant
  • Provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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