Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $14.84 - $20.78
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development programs
flexible scheduling

Job Description

Total Wine & More is a leading specialty retailer of fine wine, beer, and spirits in the United States. Established with a mission to provide the largest selection and a superior customer experience, Total Wine & More operates as a retail company offering a vast range of alcoholic beverages and complementary products. Known for its knowledgeable staff and commitment to customer service, Total Wine & More has built a reputation for being the go-to destination for wine enthusiasts, beer lovers, and spirit connoisseurs alike. The company fosters a professional and supportive work environment where employees are valued and given opportunities for growth and development.

As a Cashier at Total Wine & More, you will play a critical role in shaping the customer service experience. This role is essential for ensuring that customers receive fast, efficient, and friendly service every time they visit. Primarily responsible for processing transactions accurately, answering customer inquiries, and providing information about products and promotions, the Cashier position is key to maintaining a positive and welcoming atmosphere within the store. You may also have the opportunity to work in different capacities such as a sales assistant or merchandiser/stock associate, offering a broad experience in retail operations.

This position is typically a regular, part-time or full-time role with a pay range from $14.84 to $20.78 per hour, depending on experience and other factors. Seasonal employment options are also available, offering short-term opportunities of up to six months with the option to transition into a non-seasonal role. Total Wine & More emphasizes the importance of adherence to laws and regulations, particularly concerning the sale of alcohol, and expects team members to help maintain a safe and compliant shopping environment.

The role includes responsibilities like participating in product training, maintaining store cleanliness standards, and promoting loyalty programs. Employees are encouraged to engage with customers to build relationships and enhance their shopping experience. The company also prioritizes compliance with safety standards and expects team members to help uphold these within the store. Total Wine & More is committed to supporting its employees by offering a variety of benefits and resources designed to promote health, wellbeing, and career growth through its Total Rewards program.

Candidates for the Cashier role should be passionate about providing best-in-class customer service and demonstrate a team player mindset. Experience with point-of-sale systems and inventory management software is preferred to facilitate smooth checkout and stock processes. The store work environment requires physical stamina, including ability to stand for long hours, bend, climb ladders, and lift weights up to 50 pounds repeatedly. Team members must be at least 21 years old in compliance with legal requirements related to alcohol sales.

Total Wine & More is an equal opportunity employer committed to diversity and inclusion. It ensures fair employment practices without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic. The company also provides reasonable accommodations through all stages of the employment process and maintains a drug-free workplace.

This position offers a unique opportunity to grow with a respected brand in the retail beverage industry while delivering exceptional service to customers. Team members are vital assets to Total Wine & More and are supported with resources aimed at their success and wellbeing. If you enjoy working in a fast-paced retail environment and have a passion for customer service, the Cashier role at Total Wine & More could be an excellent fit for your career aspirations.

Job Requirements

  • Must be 21 years of age or older
  • Walk bend down repeatedly and be on feet for 8-10 hours a day
  • Climb ladders and lift 50 lbs overhead and repeatedly
  • May be exposed to various outdoor weather conditions throughout the workday

Job Qualifications

  • High school diploma or equivalent preferred
  • Passion for best-in-class customer service and team player mindset
  • 1-3 years of work experience 1+ years of experience in a retail setting preferred
  • Familiarity with point-of-sale systems and inventory management software
  • Ability to work a flexible schedule as business requires including evenings and weekends

Job Duties

  • Process sales transactions accurately and efficiently including identification verification payment handling answering inquiries promoting loyalty program and bagging product
  • Deliver exceptional service and a personalized experience by greeting customers engaging to build relationships and informing about products and services
  • Participate in wine spirits and beer training to build product knowledge
  • Maintain knowledge of advertisements promotions and loyalty programs
  • Maintain safety and cleanliness standards across the store
  • Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
  • Complete cross-functional responsibilities and other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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