Care Coordinator (Medical Receptionist/PSR)

HPRC, a proud member of the Confluent Health family, is a well-established healthcare provider located in Athens, Georgia. Embedded within the broader network of Confluent Health, HPRC benefits from a robust support system that emphasizes employee well-being and patient-centered care. Confluent Health, LLC and its affiliates are equal opportunity employers dedicated to fostering a diverse and inclusive workforce. Their commitment to nondiscrimination encompasses race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, veteran status, and other legally protected categories. Employees are encouraged to seek accommodations if needed to ensure an accessible and supportive work environment.

HPRC specializes in offering comprehensive medical services that prioritize the health and satisfaction of patients. The company prides itself on delivering high-quality care in a warm and welcoming setting, ensuring that patient experiences are both positive and efficient. They maintain a patient-friendly environment that streamlines administrative processes while keeping compliance and confidentiality at the forefront. Through their dedication to both patients and staff, HPRC continues to build a reputation as a trusted provider within the Athens community.

The Full Time Front Desk Medical Receptionist position at HPRC is integral to the smooth operation of the facility. This role serves as the first point of contact for patients, requiring excellent interpersonal skills and a customer-service-oriented approach. The receptionist is responsible for managing front desk functions such as patient check-in and check-out, appointment scheduling, and referral coordination. Additionally, they verify insurance coverage, process authorizations, and collect payments to support accurate billing, ensuring patients have seamless access to care.

The position demands familiarity with maintaining patient records accurately, including registering new patients and updating information within an Electronic Medical Records (EMR) system. The Front Desk Medical Receptionist handles phone inquiries with professionalism and courtesy, always adhering to HIPAA regulations to protect patient privacy.

This role requires reliability, attention to detail, and the ability to manage several responsibilities simultaneously within a healthcare environment. The schedule is Monday through Thursday from 8:00 a.m. to 5:00 p.m. and Friday from 8:00 a.m. to 2:00 p.m., offering a consistent routine with a competitive pay rate ranging from $18.00 to $21.00 per hour.

HPRC stands out as an employer by fostering an employee-centric culture that values each team member's contributions and provides comprehensive benefits. Their offerings include medical, dental, and vision insurance, short-term and long-term disability coverage, generous paid time off, 401(k) employer matching, free life insurance, and parental perks. This benefits package reflects HPRC's commitment to supporting both the professional and personal lives of their employees.

Candidates interested in the role of Front Desk Medical Receptionist at HPRC will find a supportive workplace that encourages growth and values diversity while delivering essential healthcare services to the community. This full-time role is suitable for individuals with strong administrative skills, a welcoming demeanor, and a passion for healthcare service, even if they are new to the field but possess basic office and customer service experience.