Care Coordinator (Medical Receptionist/PSR)

RET Physical Therapy Specialists, a member of the Confluent Health family, is a well-established provider of physical therapy services committed to helping patients recover and improve their physical health and mobility. As part of Confluent Health, LLC, the organization is dedicated to fostering a diverse and inclusive workplace while delivering exceptional patient care. RET Physical Therapy Specialists employ a team of skilled clinicians and support staff who work collaboratively within a welcoming healthcare environment. This company stands out in the healthcare industry for its patient-centric approach and commitment to accessibility and quality treatment across its locations. The emphasis on teamwork, continuous learning, and compassionate care has made RET Physical Therapy Specialists a trusted name among patients seeking rehabilitation services.

The role offered is for a Part Time Front Desk Medical Receptionist position with a flexible schedule covering approximately 20 hours per week from Monday to Friday during mid-morning to mid-afternoon hours. This part-time role pays between $19 and $22 per hour and will be based at one of their specialized physical therapy clinics. The Medical Receptionist will be the first point of contact for patients and visitors, making this a vital role in ensuring a smooth and professional experience for all who enter the facility. Responsibilities include managing front desk operations such as patient check-in and check-out, scheduling appointments, and coordinating referrals. The applicant will also verify insurance coverage, process authorizations, and collect payments to facilitate accurate billing. Maintaining updated patient records in Electronic Medical Records (EMR) systems is crucial to supporting clinical operations and regulatory compliance. Professionalism in phone communication, patient assistance, and adherence to HIPAA privacy standards are essential components of the job. The position offers an opportunity for individuals with basic office and customer service skills to be part of a healthcare team dedicated to improving patient outcomes. While previous experience in a medical receptionist or similar role is desirable, it is not mandatory, reflecting a commitment to training and growth within the company. As an equal opportunity employer, Confluent Health supports diversity and provides accommodations for persons with disabilities, creating an inclusive work atmosphere. This position presents a meaningful career path for candidates looking to contribute to the healthcare industry in a supportive front desk capacity while enjoying a flexible work schedule and competitive pay.