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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
401(k) Employer Matching
free life insurance
Parental Perks
Job Description
Advanced Physical Therapy, a proud member of the Confluent Health family, is seeking a dedicated Full-Time Front Desk Medical Receptionist to become an integral part of its team. Located in Andover, Kansas, Advanced Physical Therapy specializes in delivering exceptional physical therapy services with a patient-first approach. As part of Confluent Health, the organization emphasizes a supportive and employee-centric work culture that flows from top leadership to every team member. The company is committed to providing a workplace environment where employees feel valued and supported, which is reflected in the comprehensive benefits and positive culture they offer.
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Job Requirements
- High school diploma or GED
- Excellent communication and interpersonal skills
- Ability to manage multiple administrative tasks efficiently
- Familiarity with electronic medical records systems preferred
- Knowledge of HIPAA compliance and patient privacy
- Strong organizational and time management abilities
- Professional and courteous phone and in-person manners
Job Qualifications
- High school diploma/GED required
- Basic office and customer service skills
- Previous experience in a similar role desired but not required
Job Duties
- Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service
- Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care
- Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation
- Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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