Care Coordinator (Medical Receptionist/PSR)

Advanced Physical Therapy, a proud member of the Confluent Health family, is seeking a dedicated Full-Time Front Desk Medical Receptionist to become an integral part of its team. Located in Andover, Kansas, Advanced Physical Therapy specializes in delivering exceptional physical therapy services with a patient-first approach. As part of Confluent Health, the organization emphasizes a supportive and employee-centric work culture that flows from top leadership to every team member. The company is committed to providing a workplace environment where employees feel valued and supported, which is reflected in the comprehensive benefits and positive culture they offer.

This role is ideal for individuals who have an eye for detail, strong communication skills, and a commitment to exceptional patient service. The Front Desk Medical Receptionist acts as the first point of contact for patients visiting Advanced Physical Therapy. This position requires managing patient check-ins and check-outs efficiently, scheduling appointments, coordinating referrals, and providing welcoming and courteous service while maintaining compliance with healthcare regulations such as HIPAA. Beyond administrative responsibilities, the receptionist will play a vital role in verifying insurance coverage, processing necessary authorizations, collecting payments, and maintaining accurate patient records in the Electronic Medical Records (EMR) system. These functions are crucial to ensuring smooth billing operations and facilitating patient access to care.

The job is full-time with scheduled hours between 7:00 a.m. and 6:00 p.m., Monday through Friday, totaling 40 hours per week. The hourly pay ranges from $16 to $18, reflecting the value the organization places on this position. Working at Advanced Physical Therapy offers more than just a job; it's an opportunity to grow within a supportive framework that offers medical, dental, vision, short-term and long-term disability insurances, and a generous paid time off policy. Additionally, employees benefit from 401(k) employer matching, free life insurance, and parental perks, among other valuable benefits.

The Front Desk Medical Receptionist contributes directly to the front-line patient experience and overall clinic efficiency. Success in this role requires an individual who can expertly manage multiple administrative tasks while providing warm and professional assistance to all patients. Advanced Physical Therapy’s commitment to diversity, inclusion, and accommodation further demonstrates its dedication to fostering a respectful and inclusive workplace environment. If you are looking to join a healthcare company that values its employees and supports their professional development, this opportunity will provide a rewarding and fulfilling career path.