Care Concierge - Medical Assistant

Curana Health is a pioneering healthcare company dedicated to enhancing the health, happiness, and dignity of older adults across the United States. Founded in 2021, Curana Health quickly established itself as a national leader in value-based care by offering innovative solutions to senior living communities and skilled nursing facilities. These solutions include on-site primary care services, Accountable Care Organizations (ACOs), and Medicare Advantage Special Needs Plans, all designed to improve health outcomes, streamline operations, and create new financial opportunities for senior care providers. With rapid growth, Curana currently serves over 200,000 seniors in more than 1,500 communities spanning 32 states. The Curana team is composed of over 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from various backgrounds, all united by a passion to deliver high-quality, proactive healthcare solutions. This diverse interdisciplinary team works collaboratively to support senior living operators and ensure seniors receive the best possible care. Curana Health’s commitment to innovation and excellence has earned it recognition as one of the fastest-growing privately owned companies in the nation, ranking 147th on Inc. magazine’s prestigious Inc. 5000 list, along with top positions in healthcare and regional categories. Curana is constantly seeking passionate, motivated individuals eager to make a meaningful impact on the senior healthcare landscape.

The role of the Care Concierge at Curana Health is vital within its Interdisciplinary Care Team. As an on-site representative at senior living facilities, the Care Concierge serves as a key liaison between patients, healthcare providers, and Curana’s virtual support team. This position involves direct patient interaction to monitor and support seniors enrolled in specialized programs like Advanced Primary Care Management (APCM) and Guiding an Improved Dementia Experience (GUIDE). The Care Concierge carries out monthly in-person rounds, handles inquiries from patients and their designated durable powers of attorney, assists with scheduling follow-ups, and responds to messages received through the Curana Patient Portal. On the provider support side, the role includes managing electronic health records (EHR), coordinating necessary documentation and provider orders, facilitating communication, and assisting with scheduling and prior authorizations. Communication and collaboration with the broader Curana Interdisciplinary Care Team are essential to ensure seamless coordination and continuity of care across the healthcare network.

This position typically requires on-site presence at assigned senior living communities for four business days per week and may involve travel between multiple locations. Candidates will need to demonstrate excellent organizational, time management, and computer skills, including proficiency in Microsoft Office applications. The role calls for flexibility, clinical knowledge, and a compassionate approach toward seniors and their caregivers. Curana Health offers a competitive hourly wage ranging from $20.00 to $24.00, depending on education, experience, and certification, coupled with a comprehensive benefits package including 401K, paid time off, and paid holidays subject to eligibility. Joining Curana means contributing to a dynamic, rapidly expanding team committed to transforming senior care for the better.