Cake Decorator - Full Time

Winston-Salem, NC, USA|

Job Overview

Compensation

Hourly

Range $15.50 - $29.20

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Store discount

financial wellness programs

Health and wellness support programs

employee perks

Job Description

Whole Foods Market is a leading American supermarket chain renowned for its dedication to providing natural and organic products while prioritizing sustainability and community well-being. Founded in 1980, the company has grown to become a staple in the grocery industry, known for its commitment to nourishing people and the planet. Whole Foods Market is more than just a grocery store; it represents a movement towards healthier eating habits, environmental responsibility, and social impact. The company invests in various community programs, such as funding grants for school gardens, alleviating poverty in developing countries, and providing access to fresh and healthy food in underserved areas known as food deserts. As a part of Whole Foods Market, employees contribute meaningfully to these goals, creating positive change within their communities and beyond.

The Bakery Decorator role at Whole Foods Market is a specialized position that combines artistic talent with culinary skills to create visually stunning and delicious baked goods. This role involves assembling and decorating cakes, tarts, pastries, and special-order items with precision and creativity. The Bakery Decorator plays a crucial role in maintaining the quality and aesthetic standards of the bakery, ensuring that each product not only meets but exceeds customer expectations. Alongside creating beautiful baked goods, the role requires adherence to food safety standards, cleanliness, and support for store-wide initiatives and values. Working as a Bakery Decorator means upholding the company’s core values, delivering excellent customer service, and actively participating in team efforts to promote a positive shopping experience. The position offers an hourly wage ranging from $15.50 to $29.20, dependent on experience, and provides access to Whole Benefits, which include health and wellness programs, paid time off, financial wellness support, and employee discounts. Whole Foods Market values equal employment opportunities and promotes diversity in hiring practices, fostering an inclusive workplace for all team members. This role demands a blend of artistic ability, technical baking skills, and a customer-focused attitude to succeed and grow within the company.

Job Requirements

Must be able to lift 50 pounds
Standing/walking 6-8 hours in an 8-hour workday
Hand use including single grasping, fine manipulation, pushing and pulling
Work requires bending, twisting, squatting and reaching motions
Exposure to FDA approved cleaning chemicals
Exposure to temperatures of 90 degrees Fahrenheit
Ability to work in wet and dry conditions
Ability to work a flexible schedule including nights, weekends, and holidays as needed
Ability to use tools and equipment including knives, box cutters, electric pallet jacks, and other heavy machinery
May require use of ladders

Job Qualifications

Minimum of 6-12 months retail or restaurant experience
Complete the Bakery Decorator Apprentice training program, or equivalent experience
Prior experience within a professional bakery or grocery retail, preferred
Efficient cake and pastry decorating skills, including intermediate piping techniques and the ability to create decorative flowers and borders
Understand color theory as it pertains to blending buttercream colors and coordinating complementing palettes
Ability to apply proper technique when using all icings, including Swiss Buttercream, American Buttercream, Ganache, Cream Cheese Icing, Whipped Cream, Chantilly, German Chocolate Icing, Fudge Icing, and all varieties of Meringue
Ability to follow recipes, directions, and procedures
Effective time management and organization skills
Advanced knife handling, tool, and equipment safety
Basic math skills for recipe conversions and modifications
Strong communication skills and willingness to work as part of a team
Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors
Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members
Strong work ethic and ability to work in a fast-paced environment with a sense of urgency

Job Duties

Assemble, fill, and finish/decorate cakes, tarts, select pastry, and special-order bakery items
Build, ice, and decorate cakes and other bakery items following standard procedures to meet business demand
Complete production and spoilage records according to standard procedures, adjusting production sheets to maintain sufficient product
Prioritize production lists and recommend adjustments as needed
Merchandise and showcase products in the sales display case to satisfy and delight customers
Monitor product quality for freshness and ensure proper product rotation within the display case, following standard procedures
Provide guidance and support for Bakery Decorator Apprentices and other Team Members
Create special order cake designs based on customer preferences
Provide excellent customer service, addressing customers' needs in a timely and effective manner, model suggestive selling techniques, answer phones and pages promptly and courteously
Maintain, or ensure maintenance of, a clean and sanitary working and shopping environment
maintain equipment in accordance with Whole Foods Market cleanliness and safety standards
Perform opening, mid, and closing duties as assigned, ensuring accuracy of signage and pricing
Perform other duties as assigned