
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.25 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401k plan
Career development opportunities
Employee wellness programs
Job Description
Giant Eagle is a prominent supermarket chain known for its commitment to quality, customer service, and community engagement. The company operates numerous stores across multiple states, offering a wide range of products including fresh groceries, bakery goods, deli selections, and more. With a strong emphasis on providing exceptional shopping experiences, Giant Eagle continuously invests in its employees' growth and development to maintain high standards across all departments. The bakery division at Giant Eagle is an essential part of the store, delivering freshly baked goods and custom creations that delight customers for everyday treats and special occasions.
The Cake Decorator role at Giant Eagle is a vital position within the bakery team, focusing on preparing and decorating baked goods to ensure they meet the highest standards of freshness, quality, and visual appeal. As a Cake Decorator, you will be responsible for creating beautiful and delicious cakes and pastries that become centerpieces for customers' celebrations. This job entails not only the technical skills related to baking and decorating but also a passion for culinary creativity and customer service excellence. The role requires working collaboratively with team members to maintain bakery displays, manage special orders, and adhere to food safety regulations.
In this role, you will be the face of the bakery to many guests, taking orders by phone and in person, offering product knowledge, making recommendations, and ensuring a positive customer experience. Attention to detail is critical since the quality and presentation of the products directly impact customer satisfaction and brand reputation. The position offers opportunities for career growth, especially for individuals who demonstrate leadership potential and a dedication to exceptional service and product excellence. Giant Eagle values team players who inspire their colleagues and share a collective commitment to providing outstanding bakery products and experiences.
Working as a Cake Decorator requires physical stamina, as tasks include lifting up to 50 pounds and standing for long periods. Safety and cleanliness are top priorities in the bakery environment, with strict adherence to sanitation procedures and guidelines to ensure a safe and hygienic workspace. The role also demands strong time management skills, the ability to multitask, and a proactive attitude toward learning new techniques and product information. Giant Eagle supports its team members with training opportunities and fosters a workplace culture where creativity and passion for food are highly valued.
Overall, joining Giant Eagle as a Cake Decorator means becoming part of a respected company that values quality, innovation, and customer satisfaction. You will have the chance to advance your career in the culinary and retail food industry while making a meaningful impact on customers’ celebrations by delivering mouthwatering and visually stunning baked goods.
The Cake Decorator role at Giant Eagle is a vital position within the bakery team, focusing on preparing and decorating baked goods to ensure they meet the highest standards of freshness, quality, and visual appeal. As a Cake Decorator, you will be responsible for creating beautiful and delicious cakes and pastries that become centerpieces for customers' celebrations. This job entails not only the technical skills related to baking and decorating but also a passion for culinary creativity and customer service excellence. The role requires working collaboratively with team members to maintain bakery displays, manage special orders, and adhere to food safety regulations.
In this role, you will be the face of the bakery to many guests, taking orders by phone and in person, offering product knowledge, making recommendations, and ensuring a positive customer experience. Attention to detail is critical since the quality and presentation of the products directly impact customer satisfaction and brand reputation. The position offers opportunities for career growth, especially for individuals who demonstrate leadership potential and a dedication to exceptional service and product excellence. Giant Eagle values team players who inspire their colleagues and share a collective commitment to providing outstanding bakery products and experiences.
Working as a Cake Decorator requires physical stamina, as tasks include lifting up to 50 pounds and standing for long periods. Safety and cleanliness are top priorities in the bakery environment, with strict adherence to sanitation procedures and guidelines to ensure a safe and hygienic workspace. The role also demands strong time management skills, the ability to multitask, and a proactive attitude toward learning new techniques and product information. Giant Eagle supports its team members with training opportunities and fosters a workplace culture where creativity and passion for food are highly valued.
Overall, joining Giant Eagle as a Cake Decorator means becoming part of a respected company that values quality, innovation, and customer satisfaction. You will have the chance to advance your career in the culinary and retail food industry while making a meaningful impact on customers’ celebrations by delivering mouthwatering and visually stunning baked goods.
Job Requirements
- At least 18 years of age
- Ability to lift up to 50 pounds
- Completion of job specific skills assessment
- 6 to 12 months experience or completion of the Giant Eagle Apprenticeship program
- Willingness to work flexible hours including weekends
- Ability to stand for extended periods
- Reliable transportation to and from work
- Commitment to maintaining safety and sanitation standards
- Basic knowledge of bakery equipment operation
Job Qualifications
- Satisfactory completion of job specific skills assessment
- 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program
- No high school diploma required
- Strong customer service skills
- Ability to work well in a team
- Creativity in cake decorating and culinary arts
- Familiarity with food safety and sanitation standards
- Effective communication skills
- Basic math skills for measuring ingredients and recording orders
Job Duties
- Fill tables and cases with cakes by taking product from prep area to sales area
- Follow proper procedures to ensure store meets out-of-stock percentage goals
- Apply merchandising principles that will help to generate sales as well as wow the guest
- Take special orders from guests over the telephone and in person
- Maintain quality of product for sale by checking sales area for dates and condition of product
- Document and/or record daily known loss
- Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products
- Provide exemplary customer service by greeting customers and ensuring they are able to locate the products they are looking for
- Inspire your fellow Team Members and our guests with a passion for food and a willingness to go the extra mile to provide the best product
- Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment
- Maintain cleanliness of equipment, tables, utensils, floor, etc. to ensure that safety and sanitation regulations are met
- Prepare and decorate product for the Bakery cases and displays, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale
- Maintain proper safety and sanitation methods, emergency procedures, cleanups, steritech, proper lifting and housekeeping to ensure department standards are met
- Accurately record special orders on Bakery products to ensure the customer is delighted with the finished product
- Maintain department procedures, daily setups, order taking, understanding copyright policies and proper product rotation
- Constantly stay on top of new product knowledge and procedures, such as product information by category, special orders, cake program, portion control, seasonal items and mixing colors
- Ice and decorate cakes by taking prepared icing and applying to cake using spatulas and icing bags
- Prepare icing and products for all cakes and other decorated items by reading recipes, measuring ingredients, and mixing product
- Assist in maintaining Bakery backroom, cooler and freezer efficiency by unloading deliveries
- Operate department equipment, including mixers, scales, airbrush gun, knives, cut gloves and personal protective equipment (anti-slip shoes)
- Assist in other areas as required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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