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Cake Decorator

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.50 - $16.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Supportive team environment
flexible scheduling

Job Description

Giant Eagle is a leading supermarket chain recognized for its commitment to quality, service, and value. Founded with a dedication to nourishing life's moments, Giant Eagle has become a trusted destination for groceries, fresh products, and specialty items, serving the communities where its stores are located. The company stands out not only because of its diverse product offerings but also due to the compassionate care and respect that Team Members extend to one another and to customers, fostering a supportive and inclusive work environment. Giant Eagle offers various career opportunities across multiple departments, including bakery, where creative culinary professionals thrive and contribute to the brand's distinctive customer experience.

The Cake Decorator role at Giant Eagle Bakery is a vital position that combines artistry, creativity, and customer service to elevate the quality and appeal of the bakery's offerings. As a Cake Decorator, you will be part of a passionate team dedicated to preparing and decorating delicious cakes and pastries, ensuring that every product meets the highest standards of freshness and visual appeal. Your role is not just about cake decoration; it involves engaging with customers, understanding their needs, and delivering custom orders that leave a lasting impression. This role is ideal for someone who loves food beyond just eating it, someone who has a passion for trends in culinary arts and delights in crafting edible art that brings joy to customers' celebrations.

In this position, teamwork and collaboration are essential. Success depends on not only individual skill but the ability to inspire and support fellow team members, collectively driving the bakery department towards excellence. You will have the chance to use various equipment, such as mixers, airbrush guns, and icing bags, and apply knowledge of product rotation, merchandising, and food safety to maintain a safe and inviting environment. The role entails hands-on preparation, including mixing ingredients for icing and cake batters, decorating cakes with precision, and managing special orders both in person and over the phone. The ability to maintain cleanliness and adhere to sanitation regulations ensures both the health of customers and the reputation of Giant Eagle’s bakery.

Giant Eagle values ambition and growth opportunities. Team Members in the Bakery department have pathways to develop leadership skills, participate in apprenticeship programs, and expand their culinary knowledge. This role offers a dynamic work setting where creativity is encouraged, and every shift brings opportunities to learn and share ideas about food artistry and customer satisfaction. The company appreciates that each interaction is an opportunity to create memorable moments for customers, making the Cake Decorator a cherished ambassador of the Giant Eagle brand. Whether placing cakes in displays, managing inventory, or delighting guests with personalized creations, the Cake Decorator role is an exciting and fulfilling career choice within Giant Eagle's food service team.

Job Requirements

  • At least 18 years of age
  • Ability to lift up to 50 pounds
  • Willingness to follow safety and sanitation procedures
  • Reliable attendance and punctuality
  • Ability to work flexible hours, including weekends and holidays
  • Basic math and reading skills
  • Positive attitude and willingness to learn

Job Qualifications

  • Satisfactory completion of job specific skills assessment
  • 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program
  • No high school diploma required
  • Strong customer service skills
  • Ability to work collaboratively in a team environment
  • Creativity in cake decoration and food presentation
  • Basic knowledge of food safety and sanitation practices
  • Good communication skills

Job Duties

  • Fill tables and cases with cakes by taking product from prep area to sales area
  • Follow proper procedures to ensure store meets out-of-stock percentage goals
  • Apply merchandising principles that will help to generate sales as well as wow the guest
  • Take special orders from guests over the telephone and in person
  • Maintain quality of product for sale by checking sales area for dates and condition of product
  • Document and/or record daily known loss
  • Maintain safety as the top priority in all aspects of our work, for our team members, guests, and products
  • Provide exemplary customer service by greeting customers and ensuring they are able to locate the products they are looking for
  • Inspire your fellow team members and our guests with a passion for food and a willingness to go the extra mile to provide the best product
  • Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment
  • Maintain cleanliness of equipment, tables, utensils, floor, etc. to ensure that safety and sanitation regulations are met
  • Prepare and decorate product for the bakery cases and displays, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale
  • Maintain proper safety and sanitation methods, emergency procedures, cleanups, steritech, proper lifting and housekeeping to ensure department standards are met
  • Accurately record special orders on bakery products to ensure the customer is delighted with the finished product
  • Maintain department procedures, daily setups, order taking, understanding copyright policies and proper product rotation
  • Constantly stay on top of new product knowledge and procedures, such as product information by category, special orders, cake program, portion control, seasonal items and mixing colors
  • Ice and decorate cakes by taking prepared icing and applying to cake using spatulas and icing bags
  • Prepare icing and products for all cakes and other decorated items by reading recipes, measuring ingredients, and mixing product
  • Assist in maintaining bakery backroom, cooler and freezer efficiency by unloading deliveries
  • Operate department equipment, including mixers, scales, airbrush gun, knives, cut gloves and personal protective equipment (anti-slip shoes)
  • Assist in other areas as required

Job Criteria

Experience

Entry Level (1-2 years)


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