Cafe Team Member

Backhaus is a well-regarded bakery and cafe with locations in San Mateo and Burlingame, known for its dedication to crafting high-quality bread, pastries, and coffee. The company emphasizes a warm, welcoming atmosphere where both customers and team members feel valued and supported. Backhaus prides itself on blending exceptional hospitality with artisanal craftsmanship, striving to create memorable experiences for every customer who walks through their doors. They are committed to fostering an inclusive and collaborative community where every employee has the opportunity to grow and contribute meaningfully.

The cafe team member role at Backhaus is crucial in maintaining and amplifying this standard of excellence. These team members are not just the face of customer service but also ambassadors of the company’s values, providing friendly, informed, and attentive care. Responsibilities include greeting customers warmly, assisting with product selection, preparing specialty coffee drinks and food items according to precise standards, and handling point-of-sale transactions efficiently. A strong focus on cleanliness, organization, and adherence to health and safety protocols ensures a safe and pleasant environment for both staff and patrons.

This role requires physical stamina and the ability to work in a fast-paced environment, including standing for extended periods, lifting items, and moving swiftly while maintaining high standards of service. Both full-time and part-time hours are available, offering flexibility with comprehensive benefits for full-time employees, including health insurance, dental and vision coverage, a 401(k) plan with matching contributions, paid parental leave, and paid sick leave. The company also provides ongoing training and career development opportunities to help team members expand their skills and advance within the organization. Backhaus values teamwork, solution-oriented approaches, and clear communication, encouraging employees to continuously improve and support one another.