Café Manager - Manhattan

Tatte is a renowned café and bakery brand focused on delivering an exceptional guest experience by combining authentic service and high-quality products. Established with the mission to inspire, care for, and nurture life every day, Tatte has grown to become a beloved destination for coffee aficionados and food lovers alike, particularly in New York City. Known for its welcoming environment, exceptional baked goods, and carefully crafted beverages, Tatte aims to create memorable moments for every customer who walks through its doors. The brand emphasizes a strong commitment to hospitality, operational excellence, and continuous team development within a collaborative and supportive culture.

The position of Café Manager at Tatte represents an exciting leadership opportunity within the café front-of-house team. This is a full-time role based in New York, NY, offering competitive pay that typically ranges from $31.00 to $38.00 per hour, depending on experience. The Café Manager works closely with the café management team to uphold Tatte’s high standards in guest experience, team member engagement, and operational execution. As a key supervisory role, the Café Manager plays an integral part in ensuring smooth daily operations and acts as an ambassador of the brand’s mission and values. This position is ideal for individuals enthusiastic about developing their leadership skills and interested in progressing towards an Assistant General Manager role.

The Café Manager leads by example, fostering a warm and authentic hospitality environment that encourages team members to deliver service that is genuine, welcoming, and aligned with Tatte’s standards. Responsibilities include orchestrating the deployment of team members during shifts, guiding and motivating the team to exceed guest expectations, and ensuring all products meet quality and visual standards. Managers also partner with the team to maintain rigorous food safety protocols, comply with administrative and cash handling procedures, and participate in ongoing training initiatives. Exceptional communication and people management skills are essential for navigating challenging situations with grace and professionalism.

In addition to operational duties, the Café Manager embraces a flexible work schedule involving days, nights, weekends, and holidays to meet business needs. This role demands physical stamina, including extended periods of standing and the ability to lift up to 50 pounds. Candidates with at least six months of supervisory experience and knowledge of café operations will find this role rewarding. Previous familiarity with point-of-sale systems like Toast, and certifications such as ServSafe and ChokeSaver, are highly preferred.

The benefits package reflects Tatte’s commitment to valuing its team, offering paid vacation and sick time after one year, 401(k) matching, health and dental insurance, free meals and drinks, and employee assistance programs. This comprehensive support helps create a positive and nurturing work environment primed for professional growth in a dynamic hospitality setting. Tatte embraces diversity and is proud to be an E-Verify employer, emphasizing equal opportunity for all applicants. Joining Tatte as a Café Manager means being part of a special community dedicated to excellence, warmth, and continuous improvement in the vibrant New York café scene.