Job Overview
Compensation
Hourly
Range $14.50 - $22.50
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
competitive salary
Job Description
Urban Air Adventure Parks is the preeminent indoor adventure park and the market leader in location-based entertainment. Founded in Dallas, Urban Air has pioneered the adventure park concept and grown to become the largest adventure park operator in the world. With a commitment to providing fun, safe, and engaging experiences for families and communities, Urban Air fosters an environment where kids are encouraged to have fun and aim higher, achieving goals they never thought possible. The company emphasizes a culture combining excitement with responsibility, striving to create memorable moments through innovative attractions and exceptional customer service.
Urban Air Port St. Lucie, one of the many locations within the Urban Air network, is currently seeking a dedicated Café Manager to oversee operations at its Urban Air Café. The Café Manager plays a crucial, hands-on role in managing the day-to-day running of the café, ensuring the team delivers outstanding service and quality food to guests. This role involves much time spent in both the kitchen and the service area, directly preparing, cooking, and serving food with urgency and friendliness. Additionally, this position demands a strong focus on operational standards, team management, inventory control, and a commitment to hygiene and cleanliness.
The ideal candidate for the Café Manager role will be an enthusiastic leader who drives the team to meet or exceed performance expectations while embodying the culture of Urban Air. They will support and execute all operational processes, manage staff schedules, oversee inventory and deliveries, and maintain the café's organization and guest satisfaction. Training of new and existing staff in menu preparation and service standards is a key responsibility, alongside handling any guest concerns promptly and courteously. The Café Manager sets a positive example through punctuality, attendance, and professionalism, fostering a workplace atmosphere where team members feel motivated and aligned with both the operational goals and the energetic culture of Urban Air.
Urban Air values a balance of professionalism and fun, believing this is vital to a thriving work environment and superior guest experience. The Café Manager is expected to uphold these values while ensuring that the café operates efficiently within a fast-paced, sometimes noisy environment that demands constant attention and adaptability. This position offers the opportunity to be part of a dynamic entertainment company that places family enjoyment and team development at the forefront. Urban Air Port St. Lucie is an equal opportunity employer welcoming applications from qualified candidates ready to contribute their skills and energy to this exciting role.
Urban Air Port St. Lucie, one of the many locations within the Urban Air network, is currently seeking a dedicated Café Manager to oversee operations at its Urban Air Café. The Café Manager plays a crucial, hands-on role in managing the day-to-day running of the café, ensuring the team delivers outstanding service and quality food to guests. This role involves much time spent in both the kitchen and the service area, directly preparing, cooking, and serving food with urgency and friendliness. Additionally, this position demands a strong focus on operational standards, team management, inventory control, and a commitment to hygiene and cleanliness.
The ideal candidate for the Café Manager role will be an enthusiastic leader who drives the team to meet or exceed performance expectations while embodying the culture of Urban Air. They will support and execute all operational processes, manage staff schedules, oversee inventory and deliveries, and maintain the café's organization and guest satisfaction. Training of new and existing staff in menu preparation and service standards is a key responsibility, alongside handling any guest concerns promptly and courteously. The Café Manager sets a positive example through punctuality, attendance, and professionalism, fostering a workplace atmosphere where team members feel motivated and aligned with both the operational goals and the energetic culture of Urban Air.
Urban Air values a balance of professionalism and fun, believing this is vital to a thriving work environment and superior guest experience. The Café Manager is expected to uphold these values while ensuring that the café operates efficiently within a fast-paced, sometimes noisy environment that demands constant attention and adaptability. This position offers the opportunity to be part of a dynamic entertainment company that places family enjoyment and team development at the forefront. Urban Air Port St. Lucie is an equal opportunity employer welcoming applications from qualified candidates ready to contribute their skills and energy to this exciting role.
Job Requirements
- ability to lead, motivate and empower team members
- ability to align team members with Urban Air culture by balancing seriousness and having fun
- ability to take initiative
- excellent interpersonal and communication skills
- ability to recognize problems and problem-solve
- ability to set goals and convert plans into action
- ability to see patterns in performance and strategize solutions
- exercise good judgment in decision making
- open to feedback and self-improvement
- ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
- serve as a role model by demonstrating and upholding Urban Air policies and standards
- work days, nights and/or weekends as required
- work in noisy, fast-paced environment with distracting conditions
- move about facility and stand for long periods of time
- lift and carry up to 30 lbs
Job Qualifications
- minimum of high school diploma or equivalent required, some college preferred
- minimum of two years' previous food and beverage experience in quick service and/or restaurant settings
- 1-3 years' management experience in the hospitality field preferred
- current ServSafe or similar food handling certification, or willingness to attain within the first 30 days of employment
Job Duties
- support the proper execution of all processes, systems and standards
- ensure all deliveries are received correctly and logged
- maintain effective inventory control, storage, and rotation to minimize wastage
- manage the café team, ensuring they always work to the expected standards
- adhere to scheduled shifts and be willing to stay beyond when necessary
- train café staff in preparing the full menu and front of house staff in preparing drinks and ready-to-eat foods to consistently high standards
- set a high standard and good example for café staff regarding punctuality, attendance and attitude
- set a high standard and good example for café staff regarding cleanliness and hygiene, including a regular deep clean schedule
- maintain a clear, well-organized and easy-to-access café
- handle guest concerns regarding the café
- participate in regular staff meetings and training as required
- perform other duties as assigned by the General Manager
Job Location
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