Cafe Food & Beverage Supervisor | Full-Time | Lucas Museum of Narrative Art
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $26.00 - $32.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
Job Description
Oak View Group (OVG) is a global leader in the live entertainment industry, known for its premium live entertainment infrastructure and services. Since its founding in 2015, OVG has expanded to become a powerhouse in venue development and management, hospitality, and sponsorship sales. The company oversees a dynamic platform that covers seven world-class owned venues and serves iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This extensive reach highlights OVG's commitment to delivering exceptional experiences in live entertainment around the world.
As a company, Oak View Group stands at the forefront of the entertainment infrastructure sector, providing end-to-end capabilities that support the operation and management of some of the most recognized and frequented venues globally. OVG’s focus includes enhancing guest experiences through innovative services and robust venue amenities, making it a top choice for entertainment seekers, performers, and event organizers alike.
The role of Caf Food & Beverage Supervisor at Oak View Group is pivotal for the successful operation of the company’s café services within their venues. This position demands a strong leader capable of managing daily operations, upholding high standards in food quality and customer service, and fostering a productive and motivated team. Paying between $26.00 and $32.00 per hour, this role is integral to ensuring that guests receive quick, friendly, and quality service in a clean and welcoming environment.
In this supervisory role, the successful candidate will oversee front-of-house staff including cashiers, baristas, and food service attendants, ensuring that operational and health standards are consistently met. Responsibilities include scheduling, training, and coaching staff to provide seamless support during peak and off-peak hours, managing inventory and cash handling procedures, and ensuring the café's aesthetic appeal is maintained throughout each shift. Working collaboratively with culinary and management teams, the supervisor will aim to optimize efficiency and enhance the overall guest experience.
Oak View Group is committed to diversity and inclusivity, understanding that a varied team fosters innovation and strengthens the company’s commitment to excellence. The Caf Food & Beverage Supervisor role reflects this ethos, requiring outstanding leadership skills and the ability to create an inclusive environment that celebrates diverse backgrounds while working toward shared success.
For those seeking to build a rewarding career in hospitality and live entertainment, this position offers not only competitive pay but also comprehensive benefits including health, dental, and vision insurance, 401(k) savings and matching, and paid time off encompassing vacation days, sick days, and holidays. Oak View Group’s dedication to equal employment opportunity ensures a workplace free from discrimination and full of opportunity for growth and achievement.
Overall, this role is perfect for a talented hospitality professional eager to make a tangible impact in a vibrant, fast-paced environment and contribute directly to the success of some of the world’s premier live entertainment venues.
As a company, Oak View Group stands at the forefront of the entertainment infrastructure sector, providing end-to-end capabilities that support the operation and management of some of the most recognized and frequented venues globally. OVG’s focus includes enhancing guest experiences through innovative services and robust venue amenities, making it a top choice for entertainment seekers, performers, and event organizers alike.
The role of Caf Food & Beverage Supervisor at Oak View Group is pivotal for the successful operation of the company’s café services within their venues. This position demands a strong leader capable of managing daily operations, upholding high standards in food quality and customer service, and fostering a productive and motivated team. Paying between $26.00 and $32.00 per hour, this role is integral to ensuring that guests receive quick, friendly, and quality service in a clean and welcoming environment.
In this supervisory role, the successful candidate will oversee front-of-house staff including cashiers, baristas, and food service attendants, ensuring that operational and health standards are consistently met. Responsibilities include scheduling, training, and coaching staff to provide seamless support during peak and off-peak hours, managing inventory and cash handling procedures, and ensuring the café's aesthetic appeal is maintained throughout each shift. Working collaboratively with culinary and management teams, the supervisor will aim to optimize efficiency and enhance the overall guest experience.
Oak View Group is committed to diversity and inclusivity, understanding that a varied team fosters innovation and strengthens the company’s commitment to excellence. The Caf Food & Beverage Supervisor role reflects this ethos, requiring outstanding leadership skills and the ability to create an inclusive environment that celebrates diverse backgrounds while working toward shared success.
For those seeking to build a rewarding career in hospitality and live entertainment, this position offers not only competitive pay but also comprehensive benefits including health, dental, and vision insurance, 401(k) savings and matching, and paid time off encompassing vacation days, sick days, and holidays. Oak View Group’s dedication to equal employment opportunity ensures a workplace free from discrimination and full of opportunity for growth and achievement.
Overall, this role is perfect for a talented hospitality professional eager to make a tangible impact in a vibrant, fast-paced environment and contribute directly to the success of some of the world’s premier live entertainment venues.
Job Requirements
- High school diploma or GED
- 2-3 years of food and beverage or cafe experience
- At least 1 year in a supervisory or leadership role
- Food Handler Certification or ability to obtain
- Ability to stand and walk for extended periods
- Ability to lift heavy objects
- Strong communication skills
- Ability to work in a fast-paced environment
- Basic computer and POS skills
- Knowledge of food safety and sanitation practices
- Food Protection Manager certification preferred
- Alcohol service certification if required
Job Qualifications
- High school diploma or GED required
- Associate's or bachelor's degree in hospitality, business, or a related field preferred
- 2-3+ years of food and beverage or cafe experience, with at least 1 year in a supervisory or leadership role preferred
- Experience in high-volume food service, cafe, coffee shop, or quick-service restaurant operations preferred
- Strong leadership, organizational, and communication skills
- Ability to lead by example and work effectively in a fast-paced environment
- Basic computer skills and experience with point-of-sale (POS) systems
- Knowledge of food safety and sanitation practices
- Food Handler Certification required (or ability to obtain within required timeframe)
- Food Protection Manager certification preferred
- Alcohol service certification, if required by state or venue
- Ability to stand and walk for extended periods
- Ability to lift and carry heavy objects
- Frequent bending, reaching, stooping, and lifting
- Ability to work in a fast-paced environment with frequent guest interaction
Job Duties
- Supervise the day-to-day operations of the cafe, ensuring efficient and effective service
- Lead, coach, and motivate cafe team members, including cashiers, baristas, food service attendants, and support staff
- Provide exceptional customer service by resolving guest concerns promptly and professionally
- Monitor food and beverage quality, presentation, and consistency
- Ensure compliance with all health, safety, sanitation, and food handling regulations
- Assist with scheduling, training, onboarding, and performance coaching of cafe staff
- Oversee opening, closing, and shift change procedures
- Monitor labor costs and staffing levels to meet business demands
- Perform cash handling functions, including register reconciliation and deposits as assigned
- Maintain appropriate inventory levels by monitoring product usage and communicating ordering needs
- Ensure the cafe is clean, organized, fully stocked, and visually appealing throughout each shift
- Support the preparation and execution of catering orders or special events as needed
- Collaborate with culinary and management teams to improve operational efficiency and guest satisfaction
- Enforce company policies, procedures, and service standards
- Complete daily operational reports and communicate shift updates to management
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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