Cafe Executive Chef

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

Hard Rock International (HRI) stands as one of the most globally recognized lifestyle and entertainment companies, boasting venues in over 70 countries across 265 locations. These include owned, licensed, or managed Rock Shops, live performance venues, and cafes. Renowned globally for its unique fusion of rock music culture and hospitality, Hard Rock has cultivated a brand synonymous with exceptional guest experiences, iconic memorabilia, and vibrant entertainment. Since its launch of the Hard Rock Digital joint venture in 2020 — which encompasses an online sportsbook, retail sportsbook, and internet gaming platform — the company continues to innovate within both hospitality and gaming sectors. Hard Rock holds the world’s largest collection of authentic music memorabilia with over 86,000 pieces showcased worldwide, creating an immersive and memorable atmosphere for guests at all locations. It has received numerous industry accolades including ranking as the number one brand in Outstanding Guest Satisfaction among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study for multiple years and being designated as the U.S. Best Managed Company by Deloitte Private and The Wall Street Journal. Furthermore, Hard Rock is recognized by Forbes for Best Employers in categories such as Women, Diversity, New Graduates, and as a Top Large Employer in Travel & Leisure, Gaming, and Entertainment industries. The company’s commitment to excellence is reflected in its continuous efforts to foster an inclusive workplace that values health, well-being, and growth of its team members, offering comprehensive benefits packages that enable employees to maintain a healthy work-life balance and financial security. For more information, visit www.hardrock.com or shop.hardrock.com.

The Executive Chef role at Hard Rock International is a pivotal leadership position responsible for managing all back-of-house operations within the cafe segment of the business. This individual ensures that the highest culinary standards are consistently upheld, guaranteeing that food is not only visually appealing and correctly portioned but also prepared and served promptly to meet guest expectations. The Executive Chef supports senior leadership by maintaining brand integrity and core values while driving business objectives related to quality, cost management, and operational efficiencies. This role demands a strategic and hands-on leader capable of managing budgets, controlling food and related costs, and aligning staffing schedules with forecasted needs. The Executive Chef champions adherence to local health, safety, and hygiene regulations, fostering an environment dedicated to excellent customer service by prioritizing guest satisfaction in every aspect of kitchen operations. Commitment to team development is crucial; this role involves building a skilled and motivated culinary team, promoting staff advancement through structured career paths, and serving as a Culinary Learning Coach to support continuous learning and professional growth. The Executive Chef sets clear expectations through performance reviews, cultivates a diverse workforce, and encourages innovation and creativity within culinary practices. This role requires a minimum of 10 years of executive chef experience in hospitality, comprehensive local food management certifications, and strong communication skills. Physical demands include the ability to remain active on the cafe floor and manage repetitive movements common in kitchen environments. Hard Rock International prides itself on an inclusive culture reflecting its motto "LOVE ALL - SERVE ALL" and offers reasonable accommodations for applicants with disabilities. The position provides an outstanding opportunity for a culinary leader passionate about delivering exceptional food experiences while contributing to a globally recognized brand with a reputation for excellence in hospitality and entertainment.

Job Requirements

  • Minimum 10 years of exec chef experience in the hospitality industry inclusive of restaurant culinary operations
  • Possess all local food management and safety certifications

Job Qualifications

  • Minimum 10 years of Exec Chef experience in the hospitality industry inclusive of restaurant culinary operations
  • Possess all local food management and safety certifications
  • Ability to learn and bring "out of the box" ideas to their team
  • Genuine enthusiasm and aptitude for food
  • Excellent verbal and written communication skills
  • High level of business acumen and common sense
  • Demonstrates strong problem solving skills through ability to diagnose and implement solutions
  • Must possess strong communication and listening skills, excellent speaking, reading and writing
  • Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas
  • Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization
  • Multiple language abilities a plus, fluency in English required

Job Duties

  • Demonstrate financial comprehension of Cafe/Restaurant budget and P&L
  • Effectively control costs of food and related purchases in alignment with budgeted expectations
  • Manage staff schedules in accordance with the Cafe budget and forecast models
  • Maintain the highest standards of brand, local health, safety, and food preparation hygiene requirements
  • Support the team in consistent execution of all systems and processes to consistently deliver all products and services to brand standards
  • Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe
  • Develop kitchen team in all aspects of kitchen execution from 100% recipe adherence to banquet service
  • Foster an environment of customer service in which all team members put the guest first in every situation
  • Execute established food standards for overall guest satisfaction that meet or exceed brand standards
  • Ensure the highest levels of hygiene and food handling practices to deliver optimal quality of product to guests
  • Attract and retain the most exceptionally talented culinary talent available in the market and place them in positions that leverage their skills and expertise for maximum impact
  • Clearly define goals and expectations for Heart of House hourly team members using performance review tools and hold your people accountable for successful performance
  • Support staff development and advancement along well-defined career paths
  • Manage a diverse team ensuring a balanced and proactive approach to increasing individual potential across the team
  • Serve as a Culinary Learning Coach developing, implementing, and executing learning & development programs for all Heart of House employees in order to drive continuous improvement and employee
  • Possess a self-motivated approach to his/her own personal and professional

Job Criteria

Experience

Expert Level (7+ years)


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