Sam's Club logo

Cafe Associate

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $17.00 - $25.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Pay time off
Company Discounts
Life insurance

Job Description

Sam's Club is a leading membership warehouse club that provides its members with exceptional value on a wide variety of products. As part of Walmart Inc., one of the largest retail companies globally, Sam's Club operates numerous stores across the United States, offering bulk goods and services that cater to both individual shoppers and businesses. Known for its commitment to quality, affordability, and customer satisfaction, Sam's Club focuses on delivering a seamless shopping experience through a combination of in-store expertise and innovative technology.

This role at Sam's Club centers around the prepared food merchandise area, where the successful candidate will become an essential team member contributing to the overall success of the club's fresh food offerings. The position is designed for individuals passionate about food preparation and customer service, who can effectively collaborate across teams and utilize modern technology to enhance operational efficiency. The role is full-time or part-time, with competitive hourly wages ranging from $17.00 to $25.00 per hour, plus performance-based bonuses and premium pay opportunities depending on schedule, location, and work performed.

As a Food Merchandise Associate, you will develop expertise in preparing food items according to set specifications while managing inventory, adhering to safety and sanitation guidelines, and ensuring product quality for members. Your responsibilities will include forecasting production volumes, handling mass production, and adjusting operations based on seasonal demands. You will also be expected to mentor and inform other associates, share knowledge about products and equipment use, and embrace digital tools designed to improve sales and the member experience.

Technology plays a key role in this position, as you will use handheld devices and digital systems to make timely business decisions related to ordering, production, receiving club pickup orders, and maintaining quality standards. Your role requires being adaptable, learning new technological tools, and encouraging colleagues to embrace these solutions. Ownership mentality is critical; you will drive stock management, product rotation, date control, waste reduction, and member services by assisting customers, addressing concerns, and ensuring satisfaction.

Additionally, this position requires you to serve as a brand ambassador, fostering a team-oriented atmosphere by supporting and inspiring coworkers, helping overcome obstacles, and participating in training. Upholding company policies with integrity and ethics and effectively communicating progress and feedback are essential elements of the role.

Sam's Club is dedicated to providing a comprehensive benefits package, including medical, vision, and dental insurance, a 401(k) plan with company matching, stock purchase options, life insurance, and paid time off encompassing vacation, parental leave, and more. Other benefits include disability coverage, company discounts, military leave pay, and educational reimbursement through the Live Better U program, supporting personal and professional growth. The culture at Sam's Club encourages continuous learning, diversity, and inclusivity within a safe and drug-free workplace environment.

Overall, this position offers a rewarding opportunity for individuals eager to build a career in food service within a dynamic retail setting, with excellent compensation, robust benefits, and opportunities for advancement in a respected national brand.

Job Requirements

  • must be 18 years of age or older
  • able to complete all job required trainings and assessments successfully within prescribed time
  • ability to communicate effectively
  • willingness to work flexible hours and different business areas
  • capability to follow safety and hygiene procedures
  • physical ability to perform food preparation and handle equipment
  • comply with company policies and drug-free workplace standards

Job Qualifications

  • high school diploma or equivalent
  • experience in food preparation or retail food service preferred
  • food safety certification preferred
  • food handler certification (food safety) preferred
  • strong communication skills
  • ability to work well in a team environment
  • proficiency with digital tools and technology
  • customer service experience favorable
  • capability to adhere to safety and sanitation standards

Job Duties

  • maintains up-to-date knowledge of product specifications related to prepared food merchandise
  • collaborates with cross functional teams
  • helps educate other associates on tools, tasks and resources
  • communicates effectively with team members
  • works flexibly across business areas
  • prepares food according to item specifications
  • plans for future and mass productions
  • prepares for seasonality
  • adheres to food safety standards and sanitation guidelines
  • ensures cold chain compliance
  • manages inventory
  • operates, maintains and sanitizes equipment
  • demonstrates understanding of product and layout execution
  • leverages digital tools to drive sales and improve shopping experience
  • uses handheld technology for production, ordering, receiving, training, and quality control
  • encourages adoption of new tools
  • drives performance of the area
  • stocks and rotates merchandise
  • ensures quality and date control standards
  • eliminates waste
  • provides member service including assisting with purchasing decisions and resolving concerns
  • acts as brand ambassador
  • develops, influences and inspires others
  • supports respectful and team-oriented work culture
  • complies with company policies, procedures, and ethics
  • collaborates with managers, coworkers and others to complete work assignments
  • communicates progress and improvement opportunities
  • adapts to change and feedback

Job Criteria

Experience

No experience required


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