Sam's Club logo

Cafe Associate

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $17.00 - $25.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
401(k)
Paid Time Off
Tuition Assistance
Company Discounts

Job Description

Sam's Club, a subsidiary of Walmart Inc., is a leading membership-only retail warehouse club offering a wide variety of products and services to its members. Known for its commitment to quality, value, and customer service, Sam's Club operates nationwide providing its members access to bulk items, fresh produce, prepared foods, and everyday essentials at competitive prices. The company culture is focused on teamwork, innovation, and continuous improvement, ensuring both employees and members experience a positive and engaging environment. Sam's Club emphasizes health and safety standards, sustainability, and community involvement as part of its operational philosophy.

The role offered is a key position within the prepared foods department at Sam's Club, located in Gainesville, FL. This position is designed for an individual who thrives in a dynamic, team-oriented retail setting. The candidate will serve as a vital team member responsible for maintaining the highest standards of food preparation, safety, and customer service. This role involves a variety of responsibilities including preparing food items according to product specifications, planning and executing production schedules to meet seasonal demand and mass production needs, and managing inventory and sanitation practices with strict adherence to food safety protocols. The successful candidate will be comfortable operating and maintaining kitchen equipment, ensuring cold chain compliance, and promoting an exceptional customer experience by responding to member needs efficiently and courteously.

Additionally, the role requires leveraging digital technology to enhance business operations, such as using handheld devices for production decisions, ordering, receiving, training, and ensuring product quality tailored to member preferences. This tech-savvy approach is integral to driving sales and elevating associate engagement within the department. The candidate will also take ownership of the departmental performance including stock management, quality control, waste reduction, and resolving member inquiries and concerns timely. Being a talent ambassador is crucial; the individual will act as a brand advocate, supporting and inspiring team members, helping overcome obstacles, and fostering a respectful and collaborative work culture.

Sam's Club offers competitive compensation ranging from $17.00 to $25.00 per hour with potential additional premiums based on factors such as schedule or facility requirements. Comprehensive benefits are available encompassing health, dental, and vision coverage; financial benefits such as 401(k) and stock purchase plans; and paid time off to support work-life balance. The company also provides unique opportunities like Live Better U, a tuition assistance program covering educational pursuits from high school completion to bachelor's degrees. Sam's Club maintains a strict drug-free workplace policy and expects all associates to complete mandatory trainings and assessments successfully. This role is ideal for someone who is at least 18 years old and holds or is willing to earn relevant food safety certifications, demonstrating a strong commitment to food service excellence and customer satisfaction.

Job Requirements

  • Must be 18 years of age or older
  • Successfully complete all job required trainings and assessments within prescribed time period
  • Ability to work flexible hours and shifts
  • Physical capability to perform food preparation duties
  • Willingness to comply with drug-free workplace policy
  • Food Safety Certification preferred
  • Food Handler Certification preferred.

Job Qualifications

  • High school diploma or equivalent
  • Experience in food service or prepared food environments preferred
  • Food Safety Certification preferred
  • Food Handler Certification (Food Safety) preferred
  • Strong communication and teamwork skills
  • Ability to operate and maintain food preparation equipment
  • Proficient with digital tools and handheld technology
  • Customer service experience
  • Ability to follow food safety and sanitation guidelines
  • Flexible and adaptable to changing business needs
  • Commitment to upholding company ethics and integrity standards.

Job Duties

  • Maintain up-to-date knowledge of product specifications related to prepared food merchandise
  • Collaborate with cross-functional teams and educate associates on tools, tasks, and resources
  • Communicate effectively with team members and adapt to business needs by working in various areas
  • Prepare food according to item specifications, plan for future and mass productions, and prepare for seasonality
  • Adhere to food safety standards, sanitation guidelines, cold chain compliance, and inventory management
  • Operate, maintain, and sanitize equipment while understanding product and layout execution
  • Leverage digital tools to drive sales, improve shopping experience, and elevate associate engagement
  • Use handheld technology for production decisions, ordering merchandise, receiving club pick up orders, training, and ensuring product quality
  • Drive area performance by stocking and rotating merchandise, ensuring quality control and date standards, eliminating waste
  • Provide member service by acknowledging members, identifying needs, assisting with purchases, payment types, locating merchandise, and resolving issues
  • Act as a brand advocate and talent ambassador by developing, influencing, and inspiring others in a respectful, team-oriented manner
  • Comply with company policies, procedures, ethics, and integrity standards by implementing action plans and using the Open Door Policy
  • Complete work assignments using policies, data, resources, collaborating with managers and coworkers
  • Identify priorities, deadlines, and expectations, communicate progress, and recommend improvements
  • Adapt to and learn from change, difficulties, and feedback.

Job Criteria

Experience

No experience required


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