Sam's Club logo

Cafe Associate

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $19.00 - $27.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Life insurance
Company Discounts

Job Description

Sam's Club, a leading membership-only retail warehouse club, is renowned for providing high-quality merchandise and exceptional services to millions of members across the United States. As a subsidiary of Walmart Inc., Sam's Club combines the power of a global retail giant with a specialized focus on wholesale offerings, bulk products, and exclusive member benefits. The company is committed to maintaining a safe, flexible, and supportive work environment, fostering an inclusive culture that values diversity and innovation. Employees at Sam's Club benefit from competitive compensation packages, comprehensive health and financial benefits, and various programs aimed at personal and professional growth.

The role of the Prepared Food Team Member at Sam's Club is a dynamic and multifaceted position designed for individuals passionate about food preparation, customer service, and team collaboration. This position involves maintaining an in-depth knowledge of prepared food products, ensuring that all items are produced according to exact specifications and quality standards. Team Members work closely with cross-functional teams to facilitate seamless operations, educate fellow associates, and adapt flexibly to evolving business needs. The role demands competency in the use of modern digital tools and technology to streamline processes such as production scheduling, inventory management, and customer interactions, enhancing both operational efficiency and member satisfaction.

Prepared Food Team Members are entrusted with the responsibility of preparing food accurately to meet item specifications, planning future productions to accommodate seasonal demand and mass production requirements while adhering strictly to food safety protocols. Responsibilities extend to maintaining sanitation standards, managing equipment operation and cleaning, and ensuring the cold chain compliance necessary for preserving product quality. In addition to food preparation, these associates play a critical role in merchandise stocking, quality control, rotation based on date standards, waste elimination, and personalized member service. This includes assisting members with product selections, purchasing options, and resolving any concerns or issues that may arise, fostering a positive shopping experience.

The position also entails being a brand ambassador, encouraging and inspiring a team-oriented and respectful work atmosphere, identifying training needs and obstacles, and contributing to continuous improvement initiatives. Team Members at Sam's Club actively engage in communication and collaboration with managers, coworkers, and other stakeholders, prioritizing deadlines and addressing business challenges with agility. The company emphasizes ethical conduct and compliance with policies through practical application and open-door communication to encourage transparency and accountability.

Sam's Club offers an attractive hourly wage range from $19.00 to $27.00, reflective of experience and location, coupled with annual or quarterly performance incentives and various premiums based on specific work conditions. Comprehensive benefits include medical, dental, and vision coverage; financial benefits such as 401(k) plans, company stock purchase programs, and life insurance; and paid time off including parental leave, family care leave, bereavement, jury duty, and voting leave. Additional perks include disability coverage, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and an innovative education benefit program called Live Better U, which supports associates seeking further education from high school completion to bachelor's degrees with all tuition, books, and fees fully covered. Sam's Club is dedicated to fostering a positive work environment that promotes well-being, growth, and a balance between work and life commitments.

Job Requirements

  • must be 18 years of age or older
  • successful completion of job required trainings and assessments within prescribed time period
  • ability to work flexible hours and in various departments
  • compliance with company drug-free workplace policy
  • capable of maintaining food safety and sanitation standards
  • physical ability to stand for long periods, lift weights as required
  • willing to learn and adapt to new digital tools and processes
  • adherence to ethical standards and company policies

Job Qualifications

  • high school diploma or equivalent preferred
  • food safety certification preferred
  • food handler certification preferred
  • experience in food service or prepared food industry is an advantage
  • strong communication and teamwork skills
  • basic technology proficiency to use handheld devices and software tools
  • ability to follow safety and sanitation protocols
  • customer service skills
  • flexibility to work varied shifts and departments

Job Duties

  • maintains up-to-date knowledge of product specifications related to prepared food merchandise
  • collaborates with cross functional teams and educates other associates on tools, tasks and resources
  • communicates effectively with team members and adapts to business needs by working in various areas
  • prepares food according to item specifications and plans for future productions
  • adheres to food safety standards, sanitation guidelines and cold chain compliance
  • operates, maintains and sanitizes equipment
  • leverages digital tools to drive sales and improve customer experience
  • stocks and rotates merchandise ensuring quality and date control standards
  • eliminates food waste by managing inventory carefully
  • provides member service by assisting with purchasing decisions and resolving concerns
  • acts as a brand ambassador promoting a respectful and team-oriented work environment
  • complies with company policies and ethics as well as participates in training and development
  • collaborates with managers and coworkers to complete tasks and meet deadlines
  • adapts to changes and seeks continuous improvement

Job Criteria

Experience

No experience required


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