Cafe & Coffee Shop Shift Lead - $17 to $20 per hour with tip

The Hale House is an innovative cafe and coffee shop concept crafted by the owner of the nationally awarded HaleLife Bakery & Bistro. Situated in the vibrant heart of Dunedin, this new establishment brings a blend of high-end breakfast, brunch, and lunch options paired with locally roasted, award-winning coffee, matcha, and functional beverages. The Hale House is committed to offering quality, flavor, and an exceptional dining experience in a welcoming atmosphere, making it a notable destination for both locals and visitors. As a fresh and forward-looking venture in the food and beverage industry, the cafe prides itself on its dedication to premium offerings and excellent customer engagement.

We are currently hiring multiple part-time and full-time positions at The Hale House. This role requires a hardworking, detail-oriented individual capable of managing diverse responsibilities in a fast-paced environment. Employment necessitates availability for a minimum of three days per week, translating to at least 24 hours weekly, including weekends. The position incorporates a variety of critical functions such as counter and coffee service, order warming and preparation, back-of-house tasks, and cleaning. It offers a fantastic opportunity for those passionate about food service and customer interaction to join a team focused on high quality and customer satisfaction.

In this diverse role, you will be expected to lead and oversee the storefront operations and team during your shifts, ensuring smooth service and a positive customer experience. Customer service is fundamental, involving assisting customers with their orders, answering phones, and responding to inquiries with empathy and professionalism. Food preparation duties include warming and prepping savory meals, maintaining consistency and quality to meet customer expectations. Inventory management encompasses stocking retail cases and keeping accurate inventory records to ensure the cafe runs efficiently. Additionally, side work such as cleaning tables, floors, dishes, and equipment, as well as managing waste disposal, is an essential part of maintaining a clean and inviting environment for patrons.

The ideal candidate will possess excellent multitasking skills and the ability to work independently for extended periods without losing focus or efficiency. Comfort and confidence in a fast-paced setting are necessary, along with a calm demeanor that can handle stress without anxiety. Empathy towards customers, particularly those with food restrictions or special dietary needs, is highly valued, as is a cooperative spirit and a genuine enthusiasm for team collaboration towards shared goals. The Hale House offers an encouraging atmosphere for dedicated individuals who thrive in dynamic roles involving both leadership and customer service.

This position offers competitive hourly pay ranging from $16.00 to $22.00 and flexible scheduling options. Comprehensive paid training is provided, ensuring employees are equipped with the knowledge and skills to succeed. Furthermore, employees benefit from an employee discount, underlining the company’s dedication to staff well-being and job satisfaction. The cafe encourages applicants who are passionate about delivering exceptional service in an upscale cafe setting to join their team. Whether you are experienced in managing staff or a skilled food service professional, The Hale House welcomes motivated individuals to contribute to its growing reputation as a premier culinary destination.