Cabana Server

Great Wolf Lodge is a well-known hospitality company specializing in family-friendly resorts that combine indoor waterparks with various dining, entertainment, and accommodation options. Established with a mission to create lasting memories for families and guests, Great Wolf Lodge has grown to become a trusted name in the hospitality industry. With numerous locations across North America, Great Wolf Lodge offers a unique vacation experience combining fun, relaxation, and excellent customer service in a vibrant, welcoming environment. The company is committed to diversity, inclusion, and career development, providing employees with opportunities to grow and thrive within the organization.

The Cabana Server position at Great Wolf Lodge is a vital role within the food and beverage team, responsible for delivering an exceptional dining experience to guests. The primary function of this role is to take and serve food and beverage orders accurately and efficiently while maintaining a positive and friendly interaction with guests. Working in a fast-paced environment, the Cabana Server is expected to provide attentive customer service by presenting menus, recommending food and beverage options, and accommodating special dietary needs or requests. This role involves direct guest interaction and requires a hospitable, professional demeanor to enhance the overall guest experience.

The Cabana Server will be responsible for transmitting orders to the kitchen and bar staff, ensuring the smooth progression of meal service, and managing transactions including billing and payments. The role also entails maintaining cleanliness and proper table settings, ensuring adherence to sanitation, safety, and alcohol beverage control policies. This position offers a fantastic opportunity for individuals interested in hospitality, providing cross-training, on-the-job learning through Great Wolf University, and a comprehensive benefits package including medical, dental, and vision insurance, as well as paid time off and wellness programs. The pay rate for this role starts at $10 per hour, with pay determined by various factors such as education, experience, and performance. Great Wolf Lodge values its employees and fosters a supportive work environment where everyone is encouraged to grow their career, enjoy valuable perks, and prioritize their well-being.