Busser/Runner - PBR Louisville

Louisville, KY, USA|Onsite

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

flexible scheduling

Job Description

FOURTH Street Live is a vibrant entertainment district located in downtown Louisville, Kentucky. Known for its eclectic mix of dining, nightlife, and live entertainment, it is a premier destination that attracts locals and visitors alike seeking a dynamic urban experience. The venue combines an energetic atmosphere with distinctive aesthetics, seamlessly blending the spirit of cowboy culture with the sophistication of urban chic. This unique juxtaposition creates a setting that caters to a broad audience, offering everything from cold beers and hard drinks to exciting bull-riding themed entertainment, making it an urban cowboy and cowgirl's go-to nighttime oasis. The district prides itself on superior customer service, outstanding hospitality, and a lively environment where guests can enjoy a memorable night out in a safe, well-maintained setting.

The role of Busser/Runner at FOURTH Street Live is integral to maintaining the high standards of this entertainment hub. This position demands an energetic, outgoing personality paired with professionalism, providing crucial support to the serving staff and enhancing the overall guest experience. As a Busser/Runner, you will be responsible for ensuring cleanliness and orderliness within the dining area, clearing and resetting tables efficiently to accommodate new guests promptly. You will assist in meeting the guests' needs expediently and courteously, contributing to a smooth and enjoyable service flow. Your duties will involve multitasking in a fast-paced environment, managing service stations, restocking supplies, and communicating effectively with both staff and patrons to maintain a welcoming atmosphere.

This role offers an exciting opportunity to be part of a renowned venue that values teamwork, detail orientation, and the ability to thrive in a dynamic setting. Candidates with prior customer service or restaurant experience, who are detail-oriented and possess strong communication skills, will find themselves well-suited to succeed in this position. The Busser/Runner position also entails physical demands, such as carrying or lifting heavy items and maintaining mobility throughout the facility, ensuring a safe and efficient workflow. Working hours may include nights, weekends, and holidays, reflecting the venue's commitment to being the premier spot for entertainment and socializing in Louisville. This job is ideal for individuals seeking a lively work environment where they can interact with diverse patrons, develop valuable hospitality skills, and contribute to an iconic entertainment district's success.

Job Requirements

High school diploma or equivalent
Prior customer service or restaurant experience preferred
Ability to speak fluent English
Ability to lift or carry items weighing up to 75 pounds
Ability to stand, bend, stoop, and kneel for extended periods
Ability to communicate clearly with guests and co-workers
Availability to work nights, weekends, and holidays
Ability to multitask effectively in a fast-paced environment
Ability to maintain a clean and safe work area

Job Qualifications

Prior customer service and/or restaurant experience preferred
Must speak fluent English, other languages preferred
Demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the company
Reading and writing abilities are utilized often to answer guest's questions regarding the menu
Basic mathematical skills are used frequently
Ability to perform strong attention to detail
Communication skills
Customer support/service
Detail oriented
English language
Mathematics
Multilingual
Restaurant experience
Time management
Writing skills

Job Duties

Provide an energetic, outgoing, fun personality while maintaining professionalism
Perform varied duties to ensure all aspects of the proper steps of service
Offer polite, professional, and courteous customer service
Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner
Maintain service stations in a clean and orderly manner throughout shift
Clear and clean tables in a timely manner
Reset tables according to specifications of location
Perform more than one task at a time
Communicate effectively with co-workers
Communicate with guest clearly, patiently, courteously and with good humor
Complete all side work as assigned
Maintain a clean and orderly work area to ensure safety
Restock service stations
Clear all empty tables and set tables for new guests