Job Overview
Employment Type
Hourly
Compensation
Salary
Range $14.75 - $15.75
Benefits
Medical insurance
Dental Insurance
Paid vacation
paid sick days
Paid holidays
Pension Plan
legal services
maternity leave
Parental leave
Job Description
Sonesta International Hotels is the 8th largest hotel company in the United States and continues to grow rapidly. With a unique and diverse portfolio that spans full-service and focused hotels across major cities, Sonesta operates and manages over a thousand properties in eight countries. This expansive network consists of owned, managed, and franchised hotels, making Sonesta a prominent presence everywhere you want to be. The company is deeply rooted in the human side of hospitality, emphasizing passionate service, purposeful loyalty, and creating meaningful connections with every guest. Sonesta prides itself on delivering quality, value, and outstanding hospitality experiences for every stay, ensuring guests leave with memories marked by genuine care and attention. Together, the Sonesta team thrives on exceeding expectations and fostering relationships grounded in respect and excellence.
The role offered is that of a Bus Attendant, a key position within Sonesta that directly supports its mission to "wow" guests with amazing moments. This position involves serving food and beverage items to guests in a friendly, courteous, and timely manner, all while upholding the company’s high standards of quality. Beyond service, the Bus Attendant plays an essential role in maintaining the cleanliness and sanitation of the dining areas throughout the guest experience. Communication with kitchen staff and Servers is critical to ensure smooth delivery of meals and to cater to guest needs promptly. The ideal candidate for this role is driven by a passion for hospitality and providing exceptional guest service, embracing the fast-paced nature of the hospitality industry with enthusiasm and professionalism.
This position offers an anticipated pay range of $14.75 to $15.75 per hour, reflecting Sonesta’s commitment to fair and competitive compensation aligned with contractual requirements. Employees in this role enjoy a comprehensive benefits package that underscores the company's dedication to their health, well-being, and financial security. Benefits include medical and dental insurance, paid vacation and sick days, paid holidays, pension plans, legal services, and maternity and parental leave. Sonesta’s inclusive environment is built on core principles of doing the right thing and going beyond, fostering a workplace where all employees are valued and empowered to contribute to the company’s success. Sonesta is an equal opportunity employer, committed to diversity and nondiscrimination in all aspects of employment.
Overall, the Bus Attendant position presents an excellent opportunity for individuals looking to join a growing, innovative hospitality company where they can develop their skills, contribute to exceptional guest experiences, and advance their career within a supportive and dynamic team environment. The role's responsibilities include greeting and interacting with guests, knowledge of food and beverage offerings, clearing and resetting tables efficiently, replenishing necessary dining supplies, and adhering to safety and sanitation protocols. This job is vital in ensuring that each guest’s dining experience is seamless, clean, and welcoming, allowing the front-of-house team to operate smoothly and flourish. Sonesta stands out as a destination employer for hospitality professionals committed to quality and guest satisfaction.
The role offered is that of a Bus Attendant, a key position within Sonesta that directly supports its mission to "wow" guests with amazing moments. This position involves serving food and beverage items to guests in a friendly, courteous, and timely manner, all while upholding the company’s high standards of quality. Beyond service, the Bus Attendant plays an essential role in maintaining the cleanliness and sanitation of the dining areas throughout the guest experience. Communication with kitchen staff and Servers is critical to ensure smooth delivery of meals and to cater to guest needs promptly. The ideal candidate for this role is driven by a passion for hospitality and providing exceptional guest service, embracing the fast-paced nature of the hospitality industry with enthusiasm and professionalism.
This position offers an anticipated pay range of $14.75 to $15.75 per hour, reflecting Sonesta’s commitment to fair and competitive compensation aligned with contractual requirements. Employees in this role enjoy a comprehensive benefits package that underscores the company's dedication to their health, well-being, and financial security. Benefits include medical and dental insurance, paid vacation and sick days, paid holidays, pension plans, legal services, and maternity and parental leave. Sonesta’s inclusive environment is built on core principles of doing the right thing and going beyond, fostering a workplace where all employees are valued and empowered to contribute to the company’s success. Sonesta is an equal opportunity employer, committed to diversity and nondiscrimination in all aspects of employment.
Overall, the Bus Attendant position presents an excellent opportunity for individuals looking to join a growing, innovative hospitality company where they can develop their skills, contribute to exceptional guest experiences, and advance their career within a supportive and dynamic team environment. The role's responsibilities include greeting and interacting with guests, knowledge of food and beverage offerings, clearing and resetting tables efficiently, replenishing necessary dining supplies, and adhering to safety and sanitation protocols. This job is vital in ensuring that each guest’s dining experience is seamless, clean, and welcoming, allowing the front-of-house team to operate smoothly and flourish. Sonesta stands out as a destination employer for hospitality professionals committed to quality and guest satisfaction.
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or food service preferred
- Ability to stand and walk for extended periods
- Excellent communication skills
- Ability to follow safety and sanitation rules
- Able to work flexible hours including weekends and holidays
- Must comply with uniform and grooming standards
Job Qualifications
- Passion for hospitality and providing exceptional guest service
- Ability to communicate with team members and guests effectively
- Basic knowledge of food and beverage service
- Ability to maintain cleanliness and adhere to sanitation standards
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced environment
- High school diploma or equivalent preferred
Job Duties
- Greet and acknowledge all arriving guests in a prompt and professional manner
- Engage and interact with guests as appropriate
- Respond to all guests’ questions and requests
- Demonstrate complete knowledge of the food and beverage menu
- Clear, clean and reset tables
- Replenish utensils, condiment stands and garnishments
- Serve food and beverage, including water, bread, and coffee
- Refill when necessary
- Maintain the dining area in proper condition and keep the bus station and equipment clean and sanitized throughout the duration of the meal service
- Responsible for making sure all food items are served in a timely manner
- Complete all closing duties as assigned
- Adhere to established safety and sanitation guidelines
- Adhere to uniform and grooming standards
- Perform other duties or projects as requested by management
Job Criteria
Experience
No experience required
Job Location
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