Busser | Eataly Aventura

Eataly is recognized as the world’s largest artisanal Italian food and beverage marketplace, standing out as a unique destination for lovers of authentic Italian cuisine and culture. Unlike typical chains, each Eataly location is distinct, with its own character and theme designed to reflect the vibrant traditions of Italian gastronomy. This marketplace offers guests an immersive experience to EAT, SHOP, and LEARN, combining high-quality dining, premium shopping, and educational opportunities all under one roof. At Eataly’s restaurants, cafés, and to-go counters, guests enjoy authentic Italian food prepared with genuine passion and quality ingredients. The marketplace also features an extensive selection of Italian, local, and homemade products available for purchase, supporting artisanal producers while offering customers exceptional quality. Beyond dining and shopping, Eataly hosts classes led by knowledgeable staff, aimed at enhancing guests’ appreciation and understanding of Italian food and culture.

The role of a Busser, known within Eataly as Table Support, is essential in maintaining seamless and efficient service in the restaurant. Reporting to the Restaurant Assistant General Manager, a Busser plays a vital role in supporting servers by ensuring that the dining environment is clean, comfortable, and ready for guests at all times. This position involves frequent communication with servers and hosts to facilitate smooth service and a positive dining experience. The Busser is responsible for a variety of tasks including keeping the front of house clean and organized, greeting guest requests such as beverage refills, serving complementary items like bread and olive oil, and clearing tables promptly and thoroughly. The position requires a proactive attitude and the ability to multitask in a fast-paced environment, ensuring every guest leaves with a memorable, high-quality experience.

This is an onsite position with a flexible schedule that often includes evenings, weekends, and holidays, catering to the dynamic nature of restaurant operations. The ideal candidate for the Busser role at Eataly will have at least one year of experience in a similar role within a high-volume restaurant environment, a commitment to exceptional guest service, and the physical stamina necessary to perform demanding tasks such as lifting and standing for extended periods. Eataly supports its employees with a comprehensive benefits package, which includes medical, dental, and vision insurance, paid time off, parental leave, a 401K plan with matching contributions, a bonus program, complimentary family meals, employee discounts, and opportunities for learning and professional development through classes. Joining Eataly as a Busser offers the chance to be part of a passionate team dedicated to celebrating Italian cuisine and culture in a vibrant, supportive setting, where every role contributes significantly to the company’s mission of delivering an authentic and enriching experience to guests.