Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $7.25
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
Job Description
MH Restaurants is a renowned restaurant group committed to delivering exceptional dining experiences through quality service and a welcoming atmosphere. With a strong presence in the hospitality industry, MH Restaurants emphasize both guest satisfaction and employee growth, maintaining a standard of excellence across its various dining locations. The group takes pride in fostering a team-oriented environment where every employee plays a crucial role in ensuring guests leave with positive memories and a desire to return. Dedicated to upholding its brand reputation, MH Restaurants focus on ethical business practices, continuous training, and providing employees with a clear path of development within the company.
The Busser position at MH Restaurants offers an opportunity to be an essential part of the front-of-house team, directly impacting guest experience. This is an hourly role starting at $7.25 plus tips, designed for individuals who enjoy engaging with guests and maintaining an inviting and efficient dining environment. After one year of service and working an average of 30 hours per week, employees become eligible for benefits including paid time off, medical, dental, vision coverage, life insurance, short and long-term disability benefits, and a 401K plan. This role involves a combination of guest interaction, cleanliness maintenance, and teamwork across various restaurant service functions to ensure smooth operations during busy periods.
In this role, Bussers act as the first line of contact for guests upon arrival and throughout their dining experience. They are responsible for delivering condiments and table accompaniments, providing beverage refills, clearing used tableware between courses, and resetting tables promptly after guests leave. Attention to detail and awareness of the dining room's flow allow Bussers to anticipate guest needs and support servers effectively, especially during peak hours or large parties. The position also involves maintaining the cleanliness of both indoor and outdoor dining areas, including restrooms, and requires cross-training with other positions to develop a comprehensive understanding of restaurant operations. Strong communication skills and a genuine commitment to quality guest service are critical in this role. MH Restaurants look for dependable team players who adhere to company policies, represent the brand with integrity, and contribute to a friendly and professional dining atmosphere. Whether assisting with food delivery or responding to special guest needs, the Busser role is vital in creating seamless, enjoyable dining experiences and supporting the broader goals of the restaurant team.
The Busser position at MH Restaurants offers an opportunity to be an essential part of the front-of-house team, directly impacting guest experience. This is an hourly role starting at $7.25 plus tips, designed for individuals who enjoy engaging with guests and maintaining an inviting and efficient dining environment. After one year of service and working an average of 30 hours per week, employees become eligible for benefits including paid time off, medical, dental, vision coverage, life insurance, short and long-term disability benefits, and a 401K plan. This role involves a combination of guest interaction, cleanliness maintenance, and teamwork across various restaurant service functions to ensure smooth operations during busy periods.
In this role, Bussers act as the first line of contact for guests upon arrival and throughout their dining experience. They are responsible for delivering condiments and table accompaniments, providing beverage refills, clearing used tableware between courses, and resetting tables promptly after guests leave. Attention to detail and awareness of the dining room's flow allow Bussers to anticipate guest needs and support servers effectively, especially during peak hours or large parties. The position also involves maintaining the cleanliness of both indoor and outdoor dining areas, including restrooms, and requires cross-training with other positions to develop a comprehensive understanding of restaurant operations. Strong communication skills and a genuine commitment to quality guest service are critical in this role. MH Restaurants look for dependable team players who adhere to company policies, represent the brand with integrity, and contribute to a friendly and professional dining atmosphere. Whether assisting with food delivery or responding to special guest needs, the Busser role is vital in creating seamless, enjoyable dining experiences and supporting the broader goals of the restaurant team.
Job Requirements
- High school diploma or equivalent
- previous guest service experience
- ability to work nights, weekends and holidays
- valid Food Handler Certificate
- flexible schedule
- communication skills
- physical ability to perform cleaning and lifting tasks
- adherence to dress code and uniform standards
Job Qualifications
- High school diploma or equivalent preferred
- previous guest service experience preferred
- commitment to quality service and food and beverage knowledge
- must be able to work nights, weekends and some holidays
- flexible schedule helpful
- valid Food Handler Certificate required
Job Duties
- Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows as needed
- demonstrate excellent communication skills including telephone etiquette
- communicate special guest needs to servers and restaurant supervisors
- collect and maintain cleanliness of dining menus throughout the restaurant
- maintain communication with management, kitchen staff, service staff and guests to ensure dining details are handled properly and guest concerns are addressed
- demonstrate thorough knowledge of restaurant offerings to communicate with guests and prepare them for their dining experience
- provide guidance to guests on dining options and general restaurant information
- promptly greet guests as they are seated and bring water to table
- remove used tableware between courses and aid in providing tableware for next course including rolling silver duties
- take soiled tableware to dish room and unload, sort and stack silverware, dishes, glassware in designated areas
- promptly clean table tops, chairs and booths between seatings
- check floor and clean as required
- reset and arrange tabletop
- perform basic cleaning tasks as needed or directed by supervisor
- inspect assigned restroom every 30 minutes and clean as needed
- communicate with server to assure efficient seating, table utilization and customer service
- assist server with food delivery especially with large parties during peak periods
- thank guests as they are leaving
- be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed
- follow all policies and procedures of MH Restaurants
- attend all mandatory meetings as directed
- perform other tasks including cross-training as directed
- maintain dress code and uniform standard
- complete required training assigned through the company training portal
- adhere to consistent and reliable work schedule
- demonstrate ethical business practices and integrity
- effectively perform duties and responsibilities in a safe manner
- other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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