Busser - Hard Rock

Job Overview

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Compensation

Hourly
Range $9.50 - $14.00
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Benefits

Equal employment opportunity
supportive work environment
Employee development opportunities
inclusive workplace culture
Commitment to diversity
Health and safety adherence
teamwork environment

Job Description

Gulf Coast Restaurant Group (GCRG) is a well-established leader in the hospitality and restaurant industry, renowned for providing exceptional dining experiences across its diverse portfolio of dining establishments. With a commitment to excellence and customer satisfaction, GCRG operates numerous restaurant locations where quality service and a welcoming environment are paramount. The company is recognized for fostering an inclusive workplace culture that promotes equal employment opportunity and prioritizes the well-being of its employees, customers, and the community it serves. GCRG values diversity and inclusion, ensuring a respectful and supportive work atmosphere free from discrimination and harassment. The Gulf Coast Restaurant Group is dedicated to maintaining high standards across all operations, advancing employee development, and delivering superior dining services to its patrons.

The current opportunity is for a Restaurant Busser position, an essential role within the food service team, focused on maintaining the cleanliness and orderliness of the dining area to enhance the overall customer experience. This is a hands-on, dynamic position well-suited for individuals who enjoy being active throughout their shift and contributing to a positive dining environment. The Restaurant Busser supports front-of-house staff by replenishing clean items, assisting with table set-up, and ensuring prompt cleaning of spills and messes. The role demands physical stamina as it involves frequent standing, walking, bending, and lifting. The position requires a high level of attention to detail to maintain cleanliness standards, manage table settings, and ensure supplies such as linens, silverware, and condiments are adequately stocked.

Busser duties also include clearing and stacking dishes, carrying items between the kitchen and dining area, and assisting servers during busy periods. A key part of the position is proactive communication, responding to guest needs, and helping create a seamless service flow. This role operates in a fast-paced restaurant environment where teamwork and initiative are crucial. Employees must adhere to health and safety standards, including regular hand washing and safely managing potential workplace hazards like spills and broken dishes. No prior experience is strictly required, making this an excellent entry-level opportunity, though a high school diploma and some restaurant experience are preferred. The role may involve long shifts and weekend work, reflecting the business’s operational demands. GCRG provides equal employment opportunities and promotes ethical conduct, customer focus, and thoroughness. If you are energetic, customer-oriented, and willing to contribute to a friendly and efficient dining service team, this role offers an excellent platform to grow within the hospitality industry.

Job Requirements

  • none required
  • ability to stand, walk, bend, kneel, stoop, and crouch frequently
  • ability to lift items weighing up to 50 pounds
  • willingness to work long hours and frequent weekends
  • ability to operate in a fast-paced restaurant environment
  • adherence to health and safety standards including frequent hand washing
  • ability to accommodate guests' needs and direct them when necessary

Job Qualifications

  • high school diploma or equivalent preferred
  • prior restaurant experience preferred
  • strong customer/client focus
  • ethical conduct
  • initiative
  • thoroughness
  • effective communication skills

Job Duties

  • wipe tables or seats with dampened cloths or replace dirty tablecloths
  • complete opening and closing duties effectively and in timely manner
  • sweep, mop, and set out mats
  • set tables with clean linens, condiments, or other supplies
  • scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning
  • clean up spilled food or drink or broken dishes and remove empty bottles and trash
  • perform serving, cleaning, or stocking duties in dining rooms, to facilitate customer service
  • maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays
  • fill beverage or ice dispensers
  • stock cabinets or serving areas with condiments and refill condiment containers
  • locate items requested by customers
  • carry food, dishes, trays, or silverware from kitchens to serving area
  • serve food to customers when servers need assistance
  • clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors
  • assist servers with sidework if necessary
  • accommodate guests needs or requests when possible or direct them to someone who can
  • restock bar ice wells, bus tubs, and trash cans

Job Criteria

Experience

No experience required


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