Busser / Food Runner at Residence Inn Raleigh - Downtown

Summit Hospitality Group is a leading hospitality company renowned for its commitment to exceptional guest service and high operational standards across hotel properties. Known for its core philosophy that "Service is the Ultimate Amenity," the group focuses on delivering a superior experience to all patrons through professionalism, teamwork, and attentiveness in all service areas. Summit Hospitality operates various hotels that host diverse functions, banquets, and everyday restaurant and bar services, maintaining a reputation for quality and excellence in the hospitality industry.

The role of Busser/Barback at Summit Hospitality hotels is a vital position within the Food & Beverage team, designed to support smooth operations and enhance guest satisfaction. This role requires a friendly, courteous, and professional individual who embodies the core values of Summit Hospitality. The position involves assisting with the setup and breakdown of banquet rooms, ensuring the bar and service areas are fully stocked and maintained, and promptly clearing and resetting tables to maintain a clean and inviting environment. This role necessitates a proactive service orientation, a strong work ethic, and the ability to manage multiple tasks efficiently during busy service periods, including weekends and evenings. As a Busser/Barback, you will be the behind-the-scenes ambassador ensuring guest needs are met promptly, guaranteeing that every event and regular dining service reflects the high standards synonymous with the Summit Hospitality brand.

This full-time position typically includes responsibility for replenishing bar supplies such as liquor, syrups, glasses, napkins, and straws both before and during service hours. Additionally, the role involves preparing garnishes, changing beer kegs, and helping to ensure the quality and consistency of food and beverage service according to the guidance of restaurant, bar, and banquet management. The position also requires adherence to health, safety, and corporate policies, including compliance with liquor laws and internal security measures. Summit Hospitality values associates who are self-directed, diligent, and able to work cooperatively within a team to meet the busy and dynamic environment of hotel food and beverage settings. The Busser/Barback position is an excellent opportunity for individuals seeking to grow their hospitality skills within a respected company known for supporting employee development and offering a positive workplace culture.