Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
career growth opportunities with promotion from within
401(k) matching
Paid Time Off
holiday compensation
Health coverage for full-time associates
Dental coverage for full-time associates
Vision coverage for full-time associates
employee appreciation events
Discounts and perks at all resorts
Education assistance programs
Job Description
Kalahari Resorts & Conventions is a premier hospitality company renowned for offering some of the most exciting and luxurious resort experiences in the United States. Known for housing America’s Largest Indoor Waterparks, Kalahari Resorts spans several key locations including Wisconsin Dells, WI; Sandusky, OH; Pocono Manor, PA; Round Rock, TX; and Spotsylvania County, VA. These African-inspired resorts are not just about waterpark fun; they also provide world-class dining, luxurious spa services, dynamic entertainment options, and cutting-edge convention centers, making them a favorite destination for both families and business travelers. As a family-owned business, Kalahari Resorts & Conventions places a strong emphasis on core values captured in their Promise to "Lead with Love," which means treating every guest and associate with care, respect, and kindness, fostering a warm and inclusive community environment. Their commitment extends beyond hospitality to include a partnership with charity: water, aiming to provide clean water to one million people in Africa, showcasing their dedication to giving back to global communities.
The role of Busser at Kalahari Resorts, specifically within the Double Cut Steak House and the B-Lux Grill and Bar, is vital in delivering the ultimate guest experience. This position focuses on providing responsive and friendly service that exceeds guest expectations in the restaurant setting. As a busser, you will ensure that dining areas remain clean and inviting by promptly clearing and resetting tables, managing cleanliness in restrooms, and assisting other team members to ensure smooth restaurant operations. Collaborative teamwork is key, as is embodying the company’s values daily by being an active, positive, and supportive member of the leadership team. This role is not only about maintaining physical cleanliness but also about creating a warm, welcoming atmosphere conducive to memorable dining experiences for all guests. It offers an excellent opportunity for individuals who enjoy fast-paced environments and are passionate about excellent customer service. The employment type is typically part-time or full-time based on location and operations, and competitive wage compensation is provided, alongside opportunities for career advancement within the company. Kalahari Resorts is committed to promoting from within, supporting employee growth and development through education assistance programs and fostering an engaging workplace culture where personal and professional accomplishments are celebrated.
The role of Busser at Kalahari Resorts, specifically within the Double Cut Steak House and the B-Lux Grill and Bar, is vital in delivering the ultimate guest experience. This position focuses on providing responsive and friendly service that exceeds guest expectations in the restaurant setting. As a busser, you will ensure that dining areas remain clean and inviting by promptly clearing and resetting tables, managing cleanliness in restrooms, and assisting other team members to ensure smooth restaurant operations. Collaborative teamwork is key, as is embodying the company’s values daily by being an active, positive, and supportive member of the leadership team. This role is not only about maintaining physical cleanliness but also about creating a warm, welcoming atmosphere conducive to memorable dining experiences for all guests. It offers an excellent opportunity for individuals who enjoy fast-paced environments and are passionate about excellent customer service. The employment type is typically part-time or full-time based on location and operations, and competitive wage compensation is provided, alongside opportunities for career advancement within the company. Kalahari Resorts is committed to promoting from within, supporting employee growth and development through education assistance programs and fostering an engaging workplace culture where personal and professional accomplishments are celebrated.
Job Requirements
- good verbal communication and interpersonal skills
- ability to read and comprehend simple instructions
- ability to work self-directed during busy times
- restaurant, hotel, resort, or customer service experience helpful
Job Qualifications
- good verbal communication and interpersonal skills
- ability to effectively present information in one-on-one and small group settings
- ability to read and comprehend simple instructions
- ability to work self-directed during busy times
- restaurant, hotel, resort, or customer service experience helpful
Job Duties
- take dirty tableware to dish room and place silverware, dishes, glassware, etc. in the appropriate areas for washing
- between seating, promptly clean tabletops, chairs and booths
- check floors and clean them as required
- reset and arrange tabletop
- inspect assigned restroom every 30 minutes and clean and replenish supplies as needed and/or alert the common area cleaners of problem areas
- communicate with server and hostess/host to assure efficient seating, table utilization and customer service
- be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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