Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $16.90
Benefits
competitive pay
flexible scheduling
Paid on-the-job training
Discounted meals
Employee Referral Program
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave
Job Description
P.F. Chang's is a renowned Asian-themed bistro chain that has been dedicated to celebrating life, family, and food since 1993. With over 210 locations in the United States and more than 100 international outlets across over 22 countries, P.F. Chang's has become a recognizable and beloved name in the dining industry. Known for embracing its Asian heritage in every aspect—from design to culinary methods—the restaurant prides itself on using fresh ingredients and pure cooking techniques that have remained consistent for over three decades. This commitment to authenticity is mirrored in the company culture, which treats team members like family, encourages personal and professional growth, and upholds a passionate dedication to joyful hospitality. P.F. Chang's is not just a restaurant, but a community where employees and guests alike experience exceptional care and quality.
We are currently hiring part-time Service Assistants to join our team at our Mission Viejo location. This position offers hourly pay ranging from $16.90 to $18.90 per hour, depending on experience, plus tips, making it an excellent opportunity for those looking to jumpstart or continue a career in the hospitality industry. As a Service Assistant, you will play a vital role in supporting both our dine-in and takeout operations. You will be the backbone of the guest experience, assisting with everything from greeting and guiding customers through the menu to handling takeout and catering orders efficiently. Your responsibilities will include ensuring order accuracy at pickup and delivery points, as well as facilitating smooth communication between guests and kitchen staff.
In this role, your day-to-day tasks will involve clearing, cleaning, and sanitizing tables, bussing dishes to the kitchen, and resetting tables to maintain an inviting dining environment. You will also manage bus tubs at the bar, keep station areas stocked and clean, and understand the intricacies of server sections and restaurant layout to deliver food and beverages effectively. Your ability to multitask and adapt quickly during busy hours will contribute greatly to the success of the team.
Additionally, you will support catering efforts and delivery operations as needed, operate kitchen machinery such as coffee and iced tea machines, lemon slicers, and the point-of-sale system, and most importantly, provide outstanding hospitality by anticipating guest needs and exceeding expectations. Previous restaurant experience is not mandatory as comprehensive training is provided, but a positive attitude, excellent communication skills, and a commitment to sanitation and safety procedures are essential. If you don’t currently have a Food Handler's Card, P.F. Chang's will assist you in obtaining one where applicable.
Joining P.F. Chang's means being part of a company that values flexibility with scheduling, competitive pay, and paid on-the-job training. Employees enjoy discounted meals, exclusive team member discounts, and participation in an employee referral program. The company has a strong culture of promoting from within, providing ample room for advancement. For eligible team members based on hours worked, benefits include a 401(k) retirement plan, medical, dental, and vision insurance, and paid sick leave where applicable. Notably, many locations close on Thanksgiving and Christmas, allowing team members to spend valuable time with their families during the holidays.
Overall, this role is ideal for individuals looking to work in a fast-paced, team-oriented environment where every day brings the chance to connect with people, learn new skills, and deliver joy through exceptional service. P.F. Chang’s commitment to authentic hospitality and continual growth creates a rewarding workplace for its Service Assistants, who are crucial to maintaining the high standards and vibrant energy that the brand is known for.
We are currently hiring part-time Service Assistants to join our team at our Mission Viejo location. This position offers hourly pay ranging from $16.90 to $18.90 per hour, depending on experience, plus tips, making it an excellent opportunity for those looking to jumpstart or continue a career in the hospitality industry. As a Service Assistant, you will play a vital role in supporting both our dine-in and takeout operations. You will be the backbone of the guest experience, assisting with everything from greeting and guiding customers through the menu to handling takeout and catering orders efficiently. Your responsibilities will include ensuring order accuracy at pickup and delivery points, as well as facilitating smooth communication between guests and kitchen staff.
In this role, your day-to-day tasks will involve clearing, cleaning, and sanitizing tables, bussing dishes to the kitchen, and resetting tables to maintain an inviting dining environment. You will also manage bus tubs at the bar, keep station areas stocked and clean, and understand the intricacies of server sections and restaurant layout to deliver food and beverages effectively. Your ability to multitask and adapt quickly during busy hours will contribute greatly to the success of the team.
Additionally, you will support catering efforts and delivery operations as needed, operate kitchen machinery such as coffee and iced tea machines, lemon slicers, and the point-of-sale system, and most importantly, provide outstanding hospitality by anticipating guest needs and exceeding expectations. Previous restaurant experience is not mandatory as comprehensive training is provided, but a positive attitude, excellent communication skills, and a commitment to sanitation and safety procedures are essential. If you don’t currently have a Food Handler's Card, P.F. Chang's will assist you in obtaining one where applicable.
Joining P.F. Chang's means being part of a company that values flexibility with scheduling, competitive pay, and paid on-the-job training. Employees enjoy discounted meals, exclusive team member discounts, and participation in an employee referral program. The company has a strong culture of promoting from within, providing ample room for advancement. For eligible team members based on hours worked, benefits include a 401(k) retirement plan, medical, dental, and vision insurance, and paid sick leave where applicable. Notably, many locations close on Thanksgiving and Christmas, allowing team members to spend valuable time with their families during the holidays.
Overall, this role is ideal for individuals looking to work in a fast-paced, team-oriented environment where every day brings the chance to connect with people, learn new skills, and deliver joy through exceptional service. P.F. Chang’s commitment to authentic hospitality and continual growth creates a rewarding workplace for its Service Assistants, who are crucial to maintaining the high standards and vibrant energy that the brand is known for.
Job Requirements
- Part-time availability
- Previous restaurant experience not required
- Ability to stand for extended periods
- Ability to lift moderate weight
- Current Food Handler's Card or ability to obtain one
- Effective communication skills
- Ability to work flexible hours
- Positive attitude
- Ability to follow health and safety guidelines
Job Qualifications
- Excellent customer service skills
- Ability to communicate effectively
- Proper etiquette
- Ability to execute sanitation and safety procedures
- Comfortable multitasking in a fast-paced environment
- Ability to work well in a team
- Willingness to learn and be trained
- Food Handler's Card or willingness to obtain one
Job Duties
- Guide guests through dining experience and assist with takeout and catering orders
- Review orders for accuracy at pickup, delivery, and with drivers
- Clear, clean, and sanitize restaurant tables
- Buss dishes to kitchen dishwasher station and reset tables
- Remove bus tubs from bar and keep stations restocked, clean, and maintained
- Deliver food and beverages for dine-in and takeout service
- Assist with catering orders and delivery
- Operate kitchen equipment including coffee machine, iced tea machine, lemon slicer, and POS system
- Deliver excellent hospitality by anticipating guests' needs and exceeding expectations
Job Criteria
Experience
No experience required
Job Location
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