Job Overview

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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Meal Allowances
uniform provided

Job Description

Our restaurant is a vibrant and welcoming dining establishment dedicated to providing guests with a superior dining experience through exceptional service and high-quality food. We are committed to maintaining a clean and organized environment where every team member plays a crucial role in ensuring customer satisfaction and operational efficiency. As a reputable restaurant, we pride ourselves on fostering a professional and supportive work culture focused on teamwork, respect, and continuous improvement. Our staff members are trained to adhere to stringent health, safety, and sanitation standards, maintaining compliance with all national, state, and local regulations to create a safe dining atmosphere for everyone.

We are currently seeking a reliable and enthusiastic Busser to join our front-of-house team. This role is essential in supporting our servers and other service staff to provide prompt, courteous, and seamless service to all restaurant guests. The Busser reports to the manager or designated supervisor and must be punctual by adhering to the scheduled work shifts while wearing the correct uniform. Attention to personal hygiene and cleanliness is paramount to contributing to the restaurant’s professional image.

Responsibilities of the Busser include completing all assigned opening, side, and closing work duties efficiently; setting up and restocking service stations with necessary supplies such as glassware, ice, and bar items before, during, and after service; and promptly clearing and cleaning tables once guests have finished their meals. The role requires returning all dirty dishware, silverware, utensils, glassware, and linens to the dishwashing area in an organized manner. Bussers communicate guests’ requests and needs to the service staff to ensure timely responses and support. Additionally, this position involves general cleaning duties within the dining room as necessary to keep the environment pristine throughout operating hours.

The physical demands of the Busser role are significant, as it involves standing, walking, bending, kneeling, stooping, reaching, squatting, and occasionally lifting items up to 35 pounds frequently over shifts that can last 8 hours or more. Effective communication skills in English are required to interact with guests and team members clearly. This position also requires the ability to work varied shifts, often including afternoons, nights, weekends, and holidays, demonstrating flexibility and commitment.

Overall, the Busser position is vital to delivering an excellent guest experience by supporting the entire front-of-house team and maintaining an orderly, pleasant dining setting. This role offers individuals the opportunity to grow within a dynamic hospitality environment and contribute to our restaurant’s continued success and strong reputation for outstanding service.

Job Requirements

  • must be at least 18 years of age
  • ability to stand, walk, talk and hear for extended periods
  • ability to lift at least 35 pounds frequently
  • must have good balance and physical mobility
  • ability to read, speak and understand English
  • ability to communicate and listen effectively
  • availability to work afternoons, nights, weekends and holidays

Job Qualifications

  • excellent customer service skills
  • strong work ethic
  • understanding of proper food handling and sanitation procedures
  • effective communication skills in English
  • ability to work flexible shifts including evenings, weekends and holidays
  • ability to listen attentively and communicate clearly
  • physical ability to perform duties involving standing, walking, lifting, bending, kneeling and squatting

Job Duties

  • assist servers to ensure proper, prompt and courteous service
  • report to work on schedule wearing correct uniform
  • practice positive personal hygiene and cleanliness
  • complete assigned opening, side and closing duties timely
  • set-up and restock service stations including glassware and bar items
  • remove and return dirty dishware, silverware, glassware and linens
  • clear tables after guests leave
  • communicate guest requests to service staff
  • perform cleaning in dining room as needed
  • follow all safety, health and sanitation guidelines
  • support other front-of-house positions to ensure seamless guest experience

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