Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $10.98
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
ongoing training and development

Job Description

Pyramid Global Hospitality is a renowned hospitality management company committed to fostering an employee-centric culture where people always come first. With a significant portfolio encompassing over 230 properties worldwide, Pyramid Global Hospitality has established itself as a leader in providing excellent service and memorable experiences across a diverse range of hotel environments. Valuing diversity, growth, development, and wellbeing, the company prides itself on nurturing a supportive and inclusive workspace that encourages professional advancement and personal satisfaction. The organization's dedication to employee development is reflected through comprehensive training programs, health benefits, retirement plans, and a variety of perks designed to enrich the overall work experience. This supportive culture ensures that whether one is launching a career or advancing within the hospitality industry, there are abundant opportunities to thrive and grow.

One of the distinguished properties within the Pyramid Global Hospitality family is the THesis Hotel Miami, located in the vibrant and culturally rich city of Miami, Florida. This hotel features 245 stylish guest rooms and an impressive 15,432 square feet of versatile meeting space. The THesis Hotel Miami stands as a beacon of hospitality excellence, offering employees an energizing and dynamic work environment infused with the lively spirit of Miami. Employees at the hotel become part of a close-knit community where teamwork, professionalism, and a passion for delivering exceptional guest experiences are highly valued. The hotel’s commitment to employee success is supported by continuous training, diverse departmental opportunities including guest services, food and beverage, housekeeping, spa, sales, and marketing, making it a great place for career development.

The Hotel is currently seeking a highly motivated and customer-focused Busser to join its food and beverage team. This role is pivotal in supporting the service staff to provide outstanding hospitality and create memorable experiences for guests. The Busser's responsibilities include maintaining cleanliness and order in the restaurant, replenishing service stations, clearing and cleaning tables, and ensuring the restaurant area is tidy and inviting. This position is well-suited for individuals looking to start their careers in the hospitality industry, offering an excellent opportunity to gain hands-on experience at a world-class hotel property. Enthusiastic individuals who thrive in fast-paced environments and have a passion for guest service will find this role rewarding. The role demands quickness, an engaging attitude, and the ability to collaborate effectively with servers, kitchen, and bar staff to ensure seamless operations in the restaurant.

The compensation for the busser role at the THesis Hotel Miami is set at $10.98 per hour, which is competitive within the industry for similar entry-level positions. The hotel and Pyramid Global Hospitality are committed to equal employment opportunities and celebrate diversity within their workforce. The company also ensures fair compensation packages based on an individual’s skills, experience, certifications, and the location of employment. Candidates are encouraged to take advantage of the supportive culture, ongoing training, and career advancement opportunities provided by the hotel and the larger hospitality group. This is a tremendous opening for driven individuals eager to learn, grow, and succeed in a vibrant hospitality environment where guest satisfaction and team collaboration are paramount.

Job Requirements

  • High school diploma or equivalent
  • previous experience in a hospitality or food and beverage role preferred but not required
  • ability to work in a fast-paced environment
  • excellent interpersonal and communication skills
  • ability to stand for long periods and lift up to 25 lbs regularly
  • availability to work flexible shifts including nights, weekends, and holidays
  • commitment to delivering exceptional guest service

Job Qualifications

  • Someone with an engaging and welcoming personality
  • someone with knowledge of wine, beer, cocktails, and spirits
  • someone who can work under pressure in a fast-paced environment
  • someone with a passion for creating an exceptional experience for all guests
  • someone with excellent communication skills
  • someone who can regularly lift and carry 25 lbs

Job Duties

  • Greet guests as they arrive or move about the restaurant area
  • maintains proper and adequate set-up of the server stations
  • assist the servers in maintaining clean available tables for arriving guests
  • assist servers with continual service details
  • maintain the cleanliness of the restaurant area
  • be the master of the restaurant, understanding the details of the operation
  • work collaboratively with other restaurant servers and kitchen/bar staff

Job Criteria

Experience

Entry Level (1-2 years)


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