Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $9.25 - $13.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

50% dining privilege
fast-paced fun environment
Open-door communication
Ability to advance your career
health benefits

Job Description

Miller's Ale House is a well-established casual dining restaurant renowned for providing a vibrant, fun, and fast-paced environment where guests come to enjoy great food and exceptional service. With a strong commitment to creating memorable guest experiences, Miller's Ale House emphasizes an open-door communication culture and offers ample opportunities for its team members to grow and advance their careers within the hospitality industry. The company takes pride in its dynamic work environment that prioritizes teamwork, integrity, and a relentless drive for excellence, ensuring that both guests and employees feel valued and supported.

The role offered is for a dedicated Busser who plays a crucial part in maintaining the high service standards the restaurant is known for. As a Busser at Miller's Ale House, you influence every guest's experience by ensuring their dining area is immaculate, comfortable, and ready at all times. This position demands a high level of attentiveness and enthusiasm to assist servers, greet guests warmly, handle non-alcoholic beverage service, and uphold stringent sanitation practices throughout the dining area. By working collaboratively with the host/hostess and servers, the Busser helps create an inviting atmosphere that encourages guests to return. This role also offers valuable career advancement potential and includes health benefits alongside a generous 50 percent dining privilege. This is an hourly employment opportunity within the hospitality sector, designed for someone who enjoys working in a lively setting and is committed to delivering excellence in guest service. Miller's Ale House welcomes individuals who bring their authentic selves to work, coupled with integrity and a passion for hospitality.

Job Requirements

  • Arrives to work on time as scheduled and ready to work
  • Follows Miller's Ale House policies including time recording and end-of-shift reporting
  • Interacts with guests to provide exceptional service
  • Works collaboratively with team members to fulfill guest needs
  • Maintains cleanliness and sanitation standards
  • Supports safety protocols
  • Handles physical demands such as standing for extended periods and lifting up to 30 lbs
  • Communicates timely and accurately with managers, team members, and guests
  • Adheres to restaurant policies and procedures

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a similar hospitality or restaurant role preferred
  • Strong communication skills
  • Ability to work both independently and as part of a team
  • Excellent multitasking ability
  • Customer service oriented
  • Must be at least 18 years of age or as required by state law

Job Duties

  • Assists host/hostess with greeting and seating guests
  • Assists servers with making and delivering non-alcoholic beverages
  • Provides non-alcoholic drink refills to guests
  • Runs food to and from guests following proper food handling guidelines
  • Acknowledges guests within five feet with a friendly smile
  • Responds promptly to guests' requests and inquiries
  • Performs table quality check backs to ensure guest satisfaction
  • Cleans tables and spills throughout guests' visits
  • Assists servers by pre-bussing dishware
  • Removes all plate and glassware after guest departure
  • Resets tables quickly with precise silverware setup and cleanliness
  • Collects bus tubs at quality assurance and server stations
  • Empties trash cans and maintains cleanliness
  • Ensures proper food handling and sanitation of work areas
  • Completes end-of-shift side work and stocks work areas for the next shift
  • Maintains hand washing every 20 minutes
  • Supports safety and sanitation protocols
  • Communicates positively with team and management
  • Multitasks efficiently in a fast-paced environment
  • Supports front of house functions comprehensively
  • Provides exceptional service throughout the shift

Job Criteria

Experience

Entry Level (1-2 years)


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