
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $15.05
Work Schedule
Flexible
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Career growth opportunities
Job Description
Red Robin Gourmet Burgers and Brews is a high-volume, full-service restaurant known for its laid-back atmosphere, uniquely quirky vibe, and world-famous gourmet burgers. Established as a beloved dining destination, Red Robin distinguishes itself by creating an environment infused with unbridled energy, magnetic personalities, and a passion for fun. The company fosters a culture that is welcoming and inclusive, where team members and guests alike experience a strong sense of belonging. Red Robin’s mission is straightforward yet impactful: Make it fresh. Make it fun. Make it memorable. And above all, make 'em smile. This mission drives every aspect of the dining experience and shapes how associates engage with one another and customers. As a prominent chain in the casual dining sector, Red Robin offers tremendous opportunities for advancement. Many of their managers began their careers as hourly team members, underscoring the company’s commitment to growth and career development within its ranks.
The role of Busser/Sales Support at Red Robin plays a crucial part in the front-of-house team. This position is responsible for providing a great first impression by greeting guests with a friendly demeanor and escorting them to their tables. Additionally, the Busser/Sales Support assists with managing reservations and wait lists when necessary, ensuring smooth and efficient seating processes. This role requires excellent customer service skills and the ability to work collaboratively within a dynamic team environment. The Busser/Sales Support position is eligible for a competitive wage starting at $15.05 per hour plus tips, reflecting the importance of this role in creating an enjoyable dining experience. Employment offers flexible working hours, making it suitable for a variety of schedules. Moreover, team members enjoy a 25% discount on food for themselves and their family, providing added value and benefits for those who join the Red Robin family.
Red Robin also provides comprehensive benefits for eligible team members, including health insurance that covers medical, vision, dental, accident, critical illness, and hospital indemnity plans, emphasizing the company’s commitment to the well-being of its employees. Paid time off accrual is offered after one year of service for team members working over 35 hours a week, supporting work-life balance. This ongoing application opportunity encourages interested individuals to apply and become a part of a company where hospitality is driven by a genuine passion to create memorable and enjoyable experiences for every guest. With a strong foundation in quality service, friendly interaction, and career growth opportunities, the Busser/Sales Support role at Red Robin is an excellent entry point for those looking to thrive in the hospitality industry while working in a fun and supportive atmosphere.
The role of Busser/Sales Support at Red Robin plays a crucial part in the front-of-house team. This position is responsible for providing a great first impression by greeting guests with a friendly demeanor and escorting them to their tables. Additionally, the Busser/Sales Support assists with managing reservations and wait lists when necessary, ensuring smooth and efficient seating processes. This role requires excellent customer service skills and the ability to work collaboratively within a dynamic team environment. The Busser/Sales Support position is eligible for a competitive wage starting at $15.05 per hour plus tips, reflecting the importance of this role in creating an enjoyable dining experience. Employment offers flexible working hours, making it suitable for a variety of schedules. Moreover, team members enjoy a 25% discount on food for themselves and their family, providing added value and benefits for those who join the Red Robin family.
Red Robin also provides comprehensive benefits for eligible team members, including health insurance that covers medical, vision, dental, accident, critical illness, and hospital indemnity plans, emphasizing the company’s commitment to the well-being of its employees. Paid time off accrual is offered after one year of service for team members working over 35 hours a week, supporting work-life balance. This ongoing application opportunity encourages interested individuals to apply and become a part of a company where hospitality is driven by a genuine passion to create memorable and enjoyable experiences for every guest. With a strong foundation in quality service, friendly interaction, and career growth opportunities, the Busser/Sales Support role at Red Robin is an excellent entry point for those looking to thrive in the hospitality industry while working in a fun and supportive atmosphere.
Job Requirements
- Must be at least 16 years old
- Ability to work flexible schedules including evenings, weekends, and holidays
- Must be able to stand and walk for extended periods
- Ability to communicate effectively with guests and team members
- Commitment to providing excellent customer service
- Must comply with health and safety regulations
- Eligibility to work legally in the country
Job Qualifications
- Minimum age of 16
- Strong customer service and communication skills
- Ability to work in a fast-paced environment
- Ability to work flexible schedules
- Previous experience in a customer service role preferred but not required
- Ability to work well in a team
- Positive attitude and professional demeanor
Job Duties
- Greet guests and provide a friendly first impression
- Escort guests to their tables
- Manage reservations and wait list as needed
- Assist in maintaining cleanliness and organization of front-of-house areas
- Support servers and other team members as required
- Ensure a positive guest experience through attentive service
- Follow health and safety guidelines consistently
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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