Busser

Detroit, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $15.00 - $20.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Employee Discounts

uniform provided

Training and development opportunities

Positive work environment

Job Description

Ottava Via is a vibrant Italian restaurant located in the heart of Corktown, Detroit, known for serving authentic homemade Italian dishes in a warm and inviting atmosphere. The restaurant offers a unique dining experience with features such as patio seating and an outdoor Bocce Ball court, creating a relaxed and enjoyable environment for guests. Ottava Via focuses on delivering exceptional service and quality food, making it a popular dining destination for locals and visitors alike.

The Busser role at Ottava Via is a key position within the front-of-house team, directly contributing to the overall guest experience by mainta... Show More

Job Requirements

High school diploma or equivalent preferred
Prior experience in food service or hospitality beneficial but not mandatory
Ability to communicate effectively with guests and team members
Willingness to stand for extended periods and perform physically demanding tasks
Ability to follow health and safety regulations and sanitation standards
Strong customer service orientation
Flexibility to work in a fast-paced environment and assist during busy periods

Job Qualifications

High school diploma or equivalent preferred
Any training related to food safety, customer service, or hospitality is advantageous
Strong communication skills with the ability to interact effectively with guests, waitstaff, and kitchen staff
Excellent customer service skills focused on providing a warm and welcoming dining experience
Ability to handle guest inquiries and concerns professionally and efficiently
Organizational skills to manage multiple tasks simultaneously and attention to detail in maintaining dining area standards
Physical stamina to stand for extended periods, lift and carry heavy items, and perform physical tasks efficiently
Strong team player with a positive attitude and willingness to assist colleagues
Effective time management skills to prioritize tasks and ensure timely service and a clean environment

Job Duties

Clear tables promptly after guests depart, removing all used dishes, glassware, and utensils
Reset tables quickly and efficiently with fresh linens, utensils, and glassware, adhering to Ottava Via's standards of presentation
Ensure tables are set for new guests in a timely manner, maintaining an inviting atmosphere
Support servers by delivering food and beverages to tables as needed, ensuring accuracy and timeliness
Assist guests with any immediate requests or needs, providing excellent customer service and creating a positive dining experience
Maintain cleanliness in the dining area, including regular sweeping, mopping, and wiping down surfaces
Ensure restrooms and other common areas are clean, stocked, and well-maintained throughout your shift
Dispose of trash and recyclables properly, following Ottava Via's waste management protocols
Refill condiments, napkins, and other service items at tables and throughout the service stations
Assist with organizing and restocking supplies in the kitchen and service areas as needed
Work closely with servers and kitchen staff to coordinate service and ensure a smooth operation
Assist in other tasks as directed by the management, including helping with special events or busy service periods
Adhere to all health and safety regulations, including proper sanitation practices and food handling
Follow Ottava Via's policies and procedures to ensure a safe and clean working environment

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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