
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $15.05 - $17.05
Work Schedule
Flexible
Benefits
competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave
Job Description
P.F. Chang's is a globally recognized restaurant chain known for its distinctive Asian-inspired dining experience that combines the flavors of the East with a contemporary American flair. Founded in 1993, P.F. Chang's has grown to become a leader in the casual dining industry, offering guests a vibrant atmosphere, exceptional service, and an innovative menu featuring signature dishes crafted from fresh, high-quality ingredients. The chain's commitment to delivering a memorable dining experience has earned it a loyal customer base and numerous accolades across the United States and internationally.
This job opportunity is for the position of Busser, Runner, or Service Assistant at P.F. Chang's, available in both full-time and part-time capacities. The pay range for this position is $15.05 to $17.05 per hour, depending on experience, plus tips. Working in a fast-paced, dynamic environment, team members play a crucial role in supporting the restaurant’s overall dine-in and takeout operations. They are responsible for bussing tables, running food, assisting with catering orders and deliveries, and performing essential cleaning and side work. This role is vital to maintaining the restaurant's high standards of cleanliness and ensuring that guests receive prompt, courteous service.
Team members at P.F. Chang's are recognized not only for their contribution to guest satisfaction but also for their opportunity to grow within the organization. The company promotes from within, providing employees with paid on-the-job training, flexible scheduling options, and a welcoming environment that encourages personal and professional development. Moreover, P.F. Chang's offers a competitive pay structure along with a comprehensive benefits package that includes health insurance, dental and vision coverage, paid sick leave in qualifying jurisdictions, and a 401(k) retirement plan based on hours worked.
In this role, individuals are expected to demonstrate strong customer service skills, possess a thorough understanding of the restaurant’s menu to assist guests accurately, and effectively communicate both with guests and fellow team members. The ability to multitask and maintain composure in a fast-paced environment is essential. Responsibilities include guiding guests through their takeout and catering orders, verifying order accuracy, managing cleanliness and sanitation of the dining area, restocking stations, and assisting with food delivery within the restaurant. The role requires familiarity with various kitchen equipment and POS systems used within the restaurant.
The work environment at P.F. Chang's is team-oriented and supportive, emphasizing the importance of celebrating life, family, and food. Employees benefit from exclusive discounts, an employee referral program, and enjoy having major holidays like Thanksgiving and Christmas off at most locations. Joining P.F. Chang's means becoming part of a passionate community dedicated to providing exceptional dining experiences while fostering an inclusive and rewarding place to work.
This job opportunity is for the position of Busser, Runner, or Service Assistant at P.F. Chang's, available in both full-time and part-time capacities. The pay range for this position is $15.05 to $17.05 per hour, depending on experience, plus tips. Working in a fast-paced, dynamic environment, team members play a crucial role in supporting the restaurant’s overall dine-in and takeout operations. They are responsible for bussing tables, running food, assisting with catering orders and deliveries, and performing essential cleaning and side work. This role is vital to maintaining the restaurant's high standards of cleanliness and ensuring that guests receive prompt, courteous service.
Team members at P.F. Chang's are recognized not only for their contribution to guest satisfaction but also for their opportunity to grow within the organization. The company promotes from within, providing employees with paid on-the-job training, flexible scheduling options, and a welcoming environment that encourages personal and professional development. Moreover, P.F. Chang's offers a competitive pay structure along with a comprehensive benefits package that includes health insurance, dental and vision coverage, paid sick leave in qualifying jurisdictions, and a 401(k) retirement plan based on hours worked.
In this role, individuals are expected to demonstrate strong customer service skills, possess a thorough understanding of the restaurant’s menu to assist guests accurately, and effectively communicate both with guests and fellow team members. The ability to multitask and maintain composure in a fast-paced environment is essential. Responsibilities include guiding guests through their takeout and catering orders, verifying order accuracy, managing cleanliness and sanitation of the dining area, restocking stations, and assisting with food delivery within the restaurant. The role requires familiarity with various kitchen equipment and POS systems used within the restaurant.
The work environment at P.F. Chang's is team-oriented and supportive, emphasizing the importance of celebrating life, family, and food. Employees benefit from exclusive discounts, an employee referral program, and enjoy having major holidays like Thanksgiving and Christmas off at most locations. Joining P.F. Chang's means becoming part of a passionate community dedicated to providing exceptional dining experiences while fostering an inclusive and rewarding place to work.
Job Requirements
- Previous experience is not required
- Excellent customer service skills and etiquette
- Must be able to operate kitchen equipment including coffee machine, iced tea machine, lemon slicer, point of sale system and other applicable systems
- Ability to execute proper sanitation practices and safety procedures
- Have a current Food Handler's Card where applicable or willingness to obtain
- Must be able to communicate effectively
- Ability to multitask in a fast-paced team environment
Job Qualifications
- Excellent customer service skills and etiquette
- Ability to operate kitchen equipment including coffee machine, iced tea machine, lemon slicer, and point of sale system
- Ability to execute proper sanitation practices and safety procedures
- Have a current Food Handler's Card where applicable, or willingness to obtain one
- Effective communication skills
- Ability to multitask in a fast-paced team environment
Job Duties
- Guide guests through their experience while taking, placing, and reviewing orders for takeout and catering
- Understand the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest's questions
- Review orders with the guest at pick-up or upon delivery and/or with delivery driver ensuring order accuracy
- Deliver amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations
- Clear, clean, and sanitize restaurant tables, bussing dishes to kitchen dishwasher station and resetting tables as needed
- Restock, clean, and maintain all restaurant stations
- Understand restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant
- Serve food or beverages for dine-in and takeout
Job Criteria
Experience
No experience required
Job Location
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