Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Flexible
Day Shifts
Weekend Shifts

Job Description

This job opportunity is offered by a well-established restaurant known for its commitment to providing an exceptional dining experience to its guests. The restaurant prides itself on maintaining a welcoming atmosphere where quality service and customer satisfaction are paramount. With a focus on prompt and efficient table turnover, the restaurant seeks to hire a dedicated Busser to support its front-of-house operations and ensure a clean and orderly environment. The employment type for this position is non-exempt, meaning it is an hourly paid role that typically includes eligibility for overtime pay based on hours worked. The Busser works directly under the supervision of the General Manager, contributing to the seamless coordination of dining room activities.

The position of Busser is integral to the smooth functioning of the restaurant's service team. The Busser's primary responsibility is to maintain cleanliness and order within the dining area by promptly clearing empty glasses, plates, and silverware from tables once guests have finished with them. Additionally, the Busser replenishes water glasses and may help refill other drinks to enhance the customer dining experience. This role necessitates close attention to detail and excellent customer service skills, as Bussers are often among the first and last employees customers interact with during their visit. Bussers also assist in resetting tables swiftly to accommodate new guests, which supports efficient table turnover and maximizes seating availability.

In addition to their core duties, Bussers are tasked with upholding the restaurant's sanitation and safety standards to protect the health of both patrons and staff. This includes performing closing cleanup duties and assisting other team members when necessary to maintain high service standards. The role requires physical stamina and the ability to work prolonged periods on their feet in a fast-paced environment. A professional demeanor and appearance are also important, as Bussers represent the restaurant and contribute to the overall customer impression. Experience in a restaurant setting and a high school diploma or equivalent are preferred qualifications, alongside strong judgment skills and the ability to make timely decisions. Bilingual skills are considered a plus, increasing communication efficiency in diverse customer interactions.

Overall, the Busser plays a crucial role in supporting the restaurant's service excellence and operational efficiency. The successful candidate will demonstrate dedication to maintaining cleanliness, excellent interpersonal skills, and the ability to work as part of a dynamic team. This job presents an excellent opportunity for individuals seeking entry-level roles in hospitality or for those aiming to gain further experience in restaurant service operations with potential for career growth within the food service industry.

Job Requirements

  • High school diploma or GED preferred
  • 2-4 year of similar experience
  • previous experience in a restaurant setting

Job Qualifications

  • Excellent customer service skills
  • good judgment with the ability to make timely and sound decisions
  • bilingual skills a plus
  • professional appearance and demeanor
  • ability to work extended periods of time standing

Job Duties

  • Greets customers upon arriving to the table
  • replenishes empty water glasses and may refill other drinks
  • offers to clear empty glasses, plates, silverware and other items from customers' tables while dining
  • clears and resets tables as customers leave their table
  • maintains cleanliness and sanitation at all times
  • performs closing clean-up duties
  • assists other staff members as needed to ensure optimum service to all customers
  • upholds company safety and sanitation requirements to ensure the health and safety of our customers and employees
  • performs other duties as assigned by supervisor

Job Criteria

Experience

Mid Level (3-7 years)


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