Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $27.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Tuition Assistance
discount programs
Job Description
UCLA Lake Arrowhead Lodge is a distinguished retreat and meeting venue nestled in the scenic San Bernardino Mountains of Southern California. Spanning 50 acres along the serene shores of Lake Arrowhead, this unique lodge offers a tranquil environment ideal for hosting group meetings, retreats, and family camps from September through mid-June. With a rich tradition of serving the community and providing exceptional hospitality, UCLA Lake Arrowhead Lodge stands out as a premier destination for those seeking a peaceful getaway combined with professional meeting facilities. During the summer months, the lodge transitions to host the Bruins Woods Family Camp, welcoming up to 80 families each week for a ten-week series of family-oriented programs, enhancing its reputation as a family-friendly venue with strong community ties.
The Busser position at UCLA Lake Arrowhead Lodge is a vital role within the dining services team, designed to support Dining Room Servers and help ensure guests receive courteous and efficient service throughout their dining experience. Bussers are expected to assist with a variety of tasks including supporting wait staff, buffet attendants, and banquet servers, thereby playing a critical role in the smooth operation of meal services and events. The position requires a proactive and friendly individual capable of delivering timely food and beverage services, maintaining the cleanliness and organization of dining areas, and responding to guest needs with professionalism and grace.
This role is well-suited for individuals who thrive in fast-paced, dynamic environments and are passionate about contributing to memorable guest experiences. The Busser must exhibit excellent communication skills to interact effectively with diverse guests and team members, uphold rigorous safety and sanitation standards, and demonstrate a positive attitude under the demands of a busy dining environment. UCLA offers a full pay range for this role, considering various factors such as experience, skills, and education. Additional benefits commence from day one, highlighting UCLA’s commitment to employee well-being and comprehensive compensation. This is a variable schedule position requiring availability during evenings, weekends, holidays, and potential overtime, reflecting the diverse demands of hospitality service at a busy lodge. Employment is contingent on background and physical checks, underscoring UCLA’s commitment to safety and quality service standards.
The Busser position at UCLA Lake Arrowhead Lodge is a vital role within the dining services team, designed to support Dining Room Servers and help ensure guests receive courteous and efficient service throughout their dining experience. Bussers are expected to assist with a variety of tasks including supporting wait staff, buffet attendants, and banquet servers, thereby playing a critical role in the smooth operation of meal services and events. The position requires a proactive and friendly individual capable of delivering timely food and beverage services, maintaining the cleanliness and organization of dining areas, and responding to guest needs with professionalism and grace.
This role is well-suited for individuals who thrive in fast-paced, dynamic environments and are passionate about contributing to memorable guest experiences. The Busser must exhibit excellent communication skills to interact effectively with diverse guests and team members, uphold rigorous safety and sanitation standards, and demonstrate a positive attitude under the demands of a busy dining environment. UCLA offers a full pay range for this role, considering various factors such as experience, skills, and education. Additional benefits commence from day one, highlighting UCLA’s commitment to employee well-being and comprehensive compensation. This is a variable schedule position requiring availability during evenings, weekends, holidays, and potential overtime, reflecting the diverse demands of hospitality service at a busy lodge. Employment is contingent on background and physical checks, underscoring UCLA’s commitment to safety and quality service standards.
Job Requirements
- Background check required
- Completion of Live Scan background check prior to employment
- Satisfactory pre-placement physical examination
- Availability for varying work schedules including evenings, weekends, holidays, and overtime
- Valid California work permit if applicable
Job Qualifications
- Ability to engage with diverse populations in a respectful and culturally responsive manner
- Ability to remain calm in face of adversity, such as customer dissatisfaction
- Strong verbal and written English communication skills
- Ability to work efficiently in fast-paced environments
- Demonstrated competence in preparing beverages and simple food tasks
- Knowledge of safety and sanitation standards
- Basic math skills for handling transactions
- Effective interpersonal skills using positive body language and active listening
- Working knowledge of basic culinary techniques and terminology preferred
Job Duties
- Support the dining room server with food and beverage service
- Provide courteous and gracious service to guests
- Assist with wait staff, buffet attendants, and banquet service tasks
- Serve food and beverages promptly and efficiently
- Maintain cleanliness and organization of dining areas
- Respond to guest requests and concerns professionally
- Follow safety and sanitation procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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