Busser

Big City Diner is a well-established and respected restaurant located in Kailua, known for its award-winning food and exceptional service. Founded in 1998 by Mr. Lane Muraoka, a local Kailua native with deep roots in the food industry, Big City Diner has grown into an upscale dining destination that blends a warm, inviting atmosphere with a commitment to culinary excellence. Mr. Muraoka, who began his career as a dishwasher at a prominent local restaurant chain, brings a hands-on approach to management, personally involving himself in various aspects of the diner’s operations from cleaning to bartending. This dedication has helped create a unique culture of teamwork, professionalism, and customer focus that continues to be the foundation of Big City Diner's success. Alongside Corporate Executive Chef Dennis Franks, who has been part of the team for many years, the diner has maintained excellent service standards and a reputation for serving quality dishes that keep patrons coming back.

The establishment prides itself on cultivating an upbeat, team-oriented work environment where employees can thrive and grow. Employees have access to professional growth opportunities while working in a fast-paced yet supportive setting. Competitive wages and a positive culture make it an attractive workplace for individuals passionate about the food and service industries. Big City Diner is dedicated to nurturing enthusiastic and motivated staff who contribute to delivering memorable dining experiences.

The role of General Busser/Food Runner/Barback is crucial in supporting the smooth functioning of both front of house and kitchen operations. This position offers an exciting opportunity for those who are passionate about food service and enjoy working in a dynamic, fast-paced environment. Experienced candidates are preferred, but the diner is also keen on training enthusiastic individuals who demonstrate a willingness to learn and a positive attitude toward teamwork and service excellence. The role involves assisting with food and beverage service, ensuring timely table turnover, and effectively communicating with FOH and kitchen staff to maintain a seamless flow throughout service hours.

In this role, the candidate will be expected to provide exceptional guest service, embodying the company’s high standards for hospitality and customer interaction. Working in close proximity with many people requires adaptability, patience, and the ability to remain calm and professional under pressure. The environment is upbeat and team-focused, offering an excellent opportunity to gain hands-on experience in the restaurant industry while growing professionally in a supportive setting. Candidates will benefit from the restaurant’s commitment to training and development, opening doors to future career growth within the company or the wider food service sector.