Busser

New York, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $10.00 - $17.00

Benefits

50% dining privilege

fast-paced fun environment

Open-door communication

Ability to advance your career

health benefits

Job Description

Miller's Ale House is a renowned casual dining restaurant chain known for its friendly atmosphere, quality food, and exceptional guest service. With a focus on creating memorable dining experiences for every guest, Miller's Ale House is committed to fostering a welcoming and lively environment where guests can relax and enjoy great meals and beverages. The company prides itself on providing a dynamic, fast-paced, and fun workplace where employees are valued and supported with opportunities for career advancement and personal growth.

As a Busser at Miller's Ale House, you play a crucial role in ensuring that every guest's dining experienc... Show More

Job Requirements

Arrives to work on time as scheduled and ready to work
Follows Miller's Ale House policies in all respects, including, but not limited to, time recording requirements such as clocking in and out and responding to end-of-shift prompts
Interacts with guests to provide the highest level of customer service and create exceptional guest experiences by adhering to all Miller's Ale House service standards
Works directly with other team members to ensure all guest's needs and requests are fulfilled satisfactorily and promptly
Supports other front of house functions as needed
Maintains clean and sanitized work areas
Washes hands every 20 minutes throughout the shift
Works with team members to ensure that safety and sanitation protocol is being executed to company standard
Able to perform physical demands including standing for extended periods, bending, squatting, lifting up to 30 lbs, ability to work with varying noise levels, and ability to remain balanced while carrying heavy loads

Job Qualifications

Minimum age of 18 years unless otherwise dictated by state law
Possesses communication skills and the ability to work alone as well as with a team
Ability to multitask and work in a fast-paced environment
Demonstrated commitment to providing exceptional customer service
Ability to follow safety and sanitation protocols
Experience in a restaurant or hospitality environment preferred but not required

Job Duties

Assists host/hostess with greeting and seating guests
Assists servers with making and delivering non-alcoholic beverages
Assists with providing guests with non-alcoholic drink refills
Assists servers in running food to and from guests while ensuring proper food handling guidelines are being followed and guests' expectations are met
Acknowledges all guests that come within five feet in a smiling, friendly manner
Provides immediate responses to guests' requests and inquiries
Assists servers with performing table quality check back (2-bite/2-minute) to ensure guest satisfaction
Cleans tables and spills throughout the guests' visit
Assists the servers in pre-bussing dishware as the guests have finished eating
Provides final removal of all plate and glassware after a guest departs from the table
Resets all tables within a timely manner after guest departure including perfect silverware setup and cleanliness detail
Collects bus tubs at quality assurance and server stations
Empties trash cans in the restaurant
Ensures proper food handling and sanitation of work areas
Accomplishes end-of-shift side work
including ensuring work areas are stocked and ready for the next scheduled shift to take over

Job Location

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