Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $16.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Onboard accommodation and meals
Training and development programs
Job Description
The Pride of America is a renowned cruise ship operated by Norwegian Cruise Line, offering guests an unparalleled vacation experience amid the breathtaking landscapes of Hawaii. As a leader in the cruise industry, Norwegian Cruise Line is committed to excellence in hospitality, providing world-class amenities and services to ensure guests have memorable journeys. The Pride of America ship boasts a variety of dining venues, recreational activities, and entertainment options, all delivered by a team of dedicated professionals who pride themselves on exceptional customer service and operational excellence. Working onboard the Pride of America means being part of a vibrant, multicultural... Show More
Job Requirements
- High school diploma or foreign equivalency
- minimum of one year previous restaurant experience in land-based or shipboard operation
- minimum of one year previous experience selling and serving wine and other beverage products
- intermediate to advanced level English verbal and writing skills
- courses and/or training in safety, environmental, public health and sanitation regulations and procedures
- physical ability to stand and walk long distances
- ability to handle repetitive motions including bending, climbing, and lifting more than 25 pounds
- able to participate in emergency life-saving procedures and drills
- able to work flexible schedules including 7 days a week
- professional appearance and good hygiene
- able to live and work in close quarters with others
Job Qualifications
- Minimum of one year previous restaurant experience in land-based or shipboard operation
- minimum of one year previous experience selling and serving wine and other beverage products
- intermediate to advanced level English verbal and writing skills, including the proper use of English grammar
- high school diploma or foreign equivalency
- courses and or training in safety, environmental, public health and sanitation regulations and procedures
- passionate about hospitality and customer service driven
- professional appearance and good hygiene
- respect for all co-workers and guests
- pride in your work by creating positive energy, excitement and fun
- able to work 7 days a week
- demonstrate positive behaviors, smiling, being polite and courteous
- able to develop a camaraderie with team members
- ability to live in close quarters and share limited space with other cabin-mates
Job Duties
- Turning over tables and promoting beverage service in the Buffet
- responsible for safeguarding all equipment and materials required for operation
- turning of tables and capitalizing on beverage service in the Buffet
- perform other related duties as assigned or as directed
- must be familiar with the Safety and Environmental Protection Policy and the SEMS
- escorts guests and/or resets tables as assigned in Main Dining Rooms
- assist waiters and assistant waiters with stocking, cleaning and maintaining waiter stations
- ensures that the restaurants are properly cleaned at the end of each meal period
- set up mess rooms with all food, beverage product, condiments, sign stands, utensils, china, glassware and silverware prior to each service in Crew Mess
- maintain food line and cleanliness of tables throughout service in Crew Mess
- cleans and sanitizes food line, beverage dispensing machines, and restocks all of the china, glassware and silverware at the end of each service
- set up assigned station with required amounts of equipment and mis-en-place prior to the start of service in Buffet
- clean tables in assigned station throughout service
- complies with sequence of service for beverage to ensure timeliness of service to guests
- perform side work such as silverware roll-ups, emptying trash, and stocking/cleaning beverage station
- man non-cooking buffet action stations such as carving and dessert stations
Job Location
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