Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $15.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development programs
employee recognition programs
Job Description
This job opportunity is with a well-established hospitality company renowned for delivering exceptional dining experiences. As a key player in the restaurant industry, the company prides itself on excellent customer service, efficient operations, and maintaining a clean and welcoming environment for guests. Known for its high standards in food preparation and presentation, the establishment actively seeks dedicated team members who contribute to its reputation by providing outstanding service from back-of-house operations to front-of-house delivery.Show More
The role in question is for a Food Runner, a vital position within the restaurant team that ensures the smooth and timely delivery of food orders from the kitchen to guests. This position supports servers by facilitating efficient dining service workflows while enhancing the overall guest experience with personalized and genuine interactions. The Food Runner acts as the liaison between kitchen staff and customers, making sure every dish is accurately prepared and promptly delivered according to the exact specifications outlined on each order ticket. This role demands attention to detail, effective communication skills, and the ability to work swiftly in a dynamic environment.
The Food Runner is not only responsible for delivering meals but also for maintaining cleanliness, ensuring workstations are well stocked, and assisting in set-up and breakdown duties. This includes setting tables with appropriate materials such as plates, flatware, napkins, and decorative items as per the establishment's standards. Additionally, the role involves answering guest questions about menu ingredients, managing feedback, and ensuring each dining area is organized and navigable. The position requires a proactive approach to safety, sanitation, and hospitality standards to create memorable dining experiences that encourage repeat visits.
This is an entry-level position well-suited for individuals looking to start or further their careers in the restaurant industry. It offers an opportunity to gain valuable experience in food service, develop interpersonal skills, and learn about restaurant operations in a supportive environment. Candidates with previous experience in similar roles such as food runners, bussers, or service assistants will find this role aligns well with their skills and career goals. Those new to the industry will receive guidance and support to hone their abilities in a fast-paced, customer-focused setting.
Employment is typically full-time or part-time, with shifts covering various meal periods to meet guest demand. Working conditions involve frequent movement around the dining and kitchen areas, requiring stamina and the ability to carry trays and plates efficiently. The company emphasizes a culture of respect, teamwork, and commitment to excellence, making it an excellent place for individuals who enjoy working in hospitality and delivering high-quality service. The Food Runner role is integral to the restaurant’s success in providing an enjoyable and seamless dining experience for every guest.Show Less
The Food Runner is not only responsible for delivering meals but also for maintaining cleanliness, ensuring workstations are well stocked, and assisting in set-up and breakdown duties. This includes setting tables with appropriate materials such as plates, flatware, napkins, and decorative items as per the establishment's standards. Additionally, the role involves answering guest questions about menu ingredients, managing feedback, and ensuring each dining area is organized and navigable. The position requires a proactive approach to safety, sanitation, and hospitality standards to create memorable dining experiences that encourage repeat visits.
This is an entry-level position well-suited for individuals looking to start or further their careers in the restaurant industry. It offers an opportunity to gain valuable experience in food service, develop interpersonal skills, and learn about restaurant operations in a supportive environment. Candidates with previous experience in similar roles such as food runners, bussers, or service assistants will find this role aligns well with their skills and career goals. Those new to the industry will receive guidance and support to hone their abilities in a fast-paced, customer-focused setting.
Employment is typically full-time or part-time, with shifts covering various meal periods to meet guest demand. Working conditions involve frequent movement around the dining and kitchen areas, requiring stamina and the ability to carry trays and plates efficiently. The company emphasizes a culture of respect, teamwork, and commitment to excellence, making it an excellent place for individuals who enjoy working in hospitality and delivering high-quality service. The Food Runner role is integral to the restaurant’s success in providing an enjoyable and seamless dining experience for every guest.Show Less
Job Requirements
- High school education
- Up to one month related experience or training
- Equivalent combination of education and experience
- ServSafe certified or TIPS equivalent
- Meets state age requirements for handling alcoholic beverages
- Ability to read and speak English may be required
- Ability to frequently stand, walk, talk and hear
- Ability to frequently use hands and regularly reach with arms and hands
- Ability to occasionally climb, balance, stoop, kneel, crawl, crouch, taste or smell
- Ability to frequently lift up to 10 pounds and regularly lift up to 50 pounds
- Ability to regularly carry trays above head with plates of food
- Ability to occasionally work in wet or humid conditions
- Ability to work where there may be contact with fumes, airborne particles, toxic or caustic chemicals
- Ability to work in moderate noise levels
Job Qualifications
- High school education or equivalent
- Previous experience as a food runner, busser or similar entry-level role in a restaurant preferred
- ServSafe certified or TIPS equivalent
- Ability to read and speak English may be required
- Meets state age requirements for handling alcoholic beverages
- Strong ability to multitask
- Strong communication skills
- Attention to cleanliness and safety
- Patience and customer-oriented approach
- Excellent people skills with a friendly attitude
- Responsible and trustworthy
Job Duties
- Assures that all material used by server and expeditor is clean and ready for daily operation
- Possesses knowledge of the position of each diner's chair in the dining rooms and lounges
- Sets the outside line with under liner plates, flatware, doilies, linen napkins and any other items needed for the delivering of food
- Organizes the plates in the window and matches each one with each ticket to run the food out to the tables
- Sets tables in accordance with facility standards
- Answers guests' questions about ingredients and menu items
- Informs restaurant staff about customers' feedback or requests
- Ensures that each menu item is prepared in the exact detail outlined on each ticket
- Delivers food orders from the kitchen to customers' tables rapidly and accurately
- Corrects the menu item with the chef or expeditor before delivering
- Removes any place settings not in use
- Clears dishes located in front of guest upon completion of course
- Keeps work stations well stocked of items and ingredients
- Cleans workstations, takes out trash, and vacuums the dining room
- Incorporates safe work practices in job performance
- Maintains regular and reliable attendance
- Performs other duties as required
Job Location
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