Job Overview

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Compensation

Type:
Hourly
Rate:
Range $10.00 - $14.00
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Benefits

50 percent dining privilege
fast-paced fun environment
Open-door communication
Ability to advance your career
health benefits

Job Description

Miller's Ale House is a popular and well-established casual dining restaurant known for its vibrant atmosphere, quality food, and exceptional guest service. As a dynamic part of the hospitality industry, Miller's Ale House has built a reputation for delivering memorable dining experiences to guests by combining great food, welcoming service, and a fun environment. This establishment prides itself on a team-oriented culture that fosters open communication, encourages professional growth, and supports employees in advancing their careers within the company.

At Miller's Ale House, each team member plays a crucial role in creating an environment where guests feel valued and com... Show More

Job Requirements

  • Minimum age of 18 years or as dictated by state law
  • ability to arrive on time and ready to work
  • adherence to company policies including time recording and service standards
  • ability to work cooperatively with other team members
  • ability to maintain cleanliness and sanitation standards
  • physical capability to stand for extended periods, bend, squat, and lift up to 30 pounds
  • ability to work in a fast-paced, noisy environment
  • capability to communicate clearly and effectively under pressure

Job Qualifications

  • Ability to communicate effectively with guests and team members
  • strong multitasking skills and ability to work in a fast-paced environment
  • commitment to providing exceptional customer service
  • positive attitude and team-oriented mindset
  • minimum age of 18 years or as dictated by state law
  • willingness to learn and adhere to all safety and sanitation protocols

Job Duties

  • Arrives to work on time as scheduled and ready to work
  • follows Miller's Ale House policies including time recording requirements
  • interacts with guests to provide exceptional guest experiences adhering to service standards
  • works directly with other team members to fulfill guests' needs promptly and satisfactorily
  • assists host/hostess with greeting and seating guests
  • assists servers with making and delivering non-alcoholic beverages
  • assists with providing guests with drink refills
  • assists servers in running food to and from guests following proper handling guidelines
  • acknowledges all guests within five feet in a smiling, friendly manner
  • provides immediate responses to guests' requests and inquiries
  • assists servers with performing table quality check back (2-bite/2-minute) to ensure guest satisfaction
  • cleans tables and spills throughout guests' visits
  • assists servers in pre-bussing dishware after guests have finished eating
  • provides final removal of all plate and glassware after guest departure
  • resets tables promptly including perfect silverware setup and cleanliness detail
  • collects bus tubs at quality assurance and server stations
  • empties trash cans in the restaurant
  • ensures proper food handling and sanitation of work areas
  • accomplishes end-of-shift side work including stocking and preparing work areas for next shift

Job Location

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