Job Overview
Compensation
Type:
Hourly
Rate:
Range $10.00 - $14.00
Benefits
50 percent dining privilege
fast-paced fun environment
Open-door communication
Ability to advance your career
health benefits
Job Description
Miller's Ale House is a popular and well-established casual dining restaurant known for its vibrant atmosphere, quality food, and exceptional guest service. As a dynamic part of the hospitality industry, Miller's Ale House has built a reputation for delivering memorable dining experiences to guests by combining great food, welcoming service, and a fun environment. This establishment prides itself on a team-oriented culture that fosters open communication, encourages professional growth, and supports employees in advancing their careers within the company.
At Miller's Ale House, each team member plays a crucial role in creating an environment where guests feel valued and com... Show More
At Miller's Ale House, each team member plays a crucial role in creating an environment where guests feel valued and com... Show More
Job Requirements
- Minimum age of 18 years or as dictated by state law
- ability to arrive on time and ready to work
- adherence to company policies including time recording and service standards
- ability to work cooperatively with other team members
- ability to maintain cleanliness and sanitation standards
- physical capability to stand for extended periods, bend, squat, and lift up to 30 pounds
- ability to work in a fast-paced, noisy environment
- capability to communicate clearly and effectively under pressure
Job Qualifications
- Ability to communicate effectively with guests and team members
- strong multitasking skills and ability to work in a fast-paced environment
- commitment to providing exceptional customer service
- positive attitude and team-oriented mindset
- minimum age of 18 years or as dictated by state law
- willingness to learn and adhere to all safety and sanitation protocols
Job Duties
- Arrives to work on time as scheduled and ready to work
- follows Miller's Ale House policies including time recording requirements
- interacts with guests to provide exceptional guest experiences adhering to service standards
- works directly with other team members to fulfill guests' needs promptly and satisfactorily
- assists host/hostess with greeting and seating guests
- assists servers with making and delivering non-alcoholic beverages
- assists with providing guests with drink refills
- assists servers in running food to and from guests following proper handling guidelines
- acknowledges all guests within five feet in a smiling, friendly manner
- provides immediate responses to guests' requests and inquiries
- assists servers with performing table quality check back (2-bite/2-minute) to ensure guest satisfaction
- cleans tables and spills throughout guests' visits
- assists servers in pre-bussing dishware after guests have finished eating
- provides final removal of all plate and glassware after guest departure
- resets tables promptly including perfect silverware setup and cleanliness detail
- collects bus tubs at quality assurance and server stations
- empties trash cans in the restaurant
- ensures proper food handling and sanitation of work areas
- accomplishes end-of-shift side work including stocking and preparing work areas for next shift
Job Location
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