Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Night Shifts
Benefits
wellness programs
Medical Coverage
401(k) matching
Annual performance bonus
Paid Time Off
Job Description
PENN Entertainment is an innovative leader in the integrated entertainment industry, renowned for its expansive presence across North America with 43 destinations that offer premier casino gaming experiences, online sports betting, and iCasino services through theScore Bet Sportsbook and Casino. As a company, PENN Entertainment is dedicated not only to providing top-tier entertainment but also to fostering a vibrant culture of diversity, sustainability, and inclusivity. The organization's commitment extends beyond fun; it actively promotes the well-being of its workforce, customers, and the broader community. This makes PENN Entertainment a stimulating and rewarding place to build a career, where individuals are valued and encouraged to thrive professionally and personally.
This particular role focuses on the pivotal position of a Busser within PENN Entertainment's restaurant operations. As a Busser, you will be integral to delivering exceptional customer service by maintaining cleanliness, organization, and efficiency on the restaurant floor. The role demands attention to detail, a proactive attitude toward assisting wait staff, and the ability to manage multiple responsibilities simultaneously in a fast-paced environment. You will be responsible for ensuring tables are properly set up and cleared, managing service stations, and upholding rigorous sanitation standards for all dining implements. This position offers a dynamic work environment where teamwork and a passion for hospitality are key. It also presents the opportunity to be a part of a company that prioritizes career growth, offering support and resources to expand your skills and professional opportunities. The compensation for this role is aligned with the candidate's relevant knowledge, skills, and experience, forming part of PENN Entertainment's comprehensive Total Rewards package. This includes wellness programs, medical coverage beginning from day one, 401(k) matching, annual performance bonuses, and paid time off that increases with tenure. Working at PENN Entertainment means engaging in meaningful work that enjoys the excitement of the entertainment industry while being supported by a company that values its employees' development and well-being. If you are enthusiastic, service-oriented, and eager to contribute to a team committed to excellence and fun, this Busser role at PENN Entertainment is an excellent opportunity to join a leading entertainment provider. Embrace a career where your efforts directly enhance guest experiences in a lively, innovative setting where every day brings new possibilities.
This particular role focuses on the pivotal position of a Busser within PENN Entertainment's restaurant operations. As a Busser, you will be integral to delivering exceptional customer service by maintaining cleanliness, organization, and efficiency on the restaurant floor. The role demands attention to detail, a proactive attitude toward assisting wait staff, and the ability to manage multiple responsibilities simultaneously in a fast-paced environment. You will be responsible for ensuring tables are properly set up and cleared, managing service stations, and upholding rigorous sanitation standards for all dining implements. This position offers a dynamic work environment where teamwork and a passion for hospitality are key. It also presents the opportunity to be a part of a company that prioritizes career growth, offering support and resources to expand your skills and professional opportunities. The compensation for this role is aligned with the candidate's relevant knowledge, skills, and experience, forming part of PENN Entertainment's comprehensive Total Rewards package. This includes wellness programs, medical coverage beginning from day one, 401(k) matching, annual performance bonuses, and paid time off that increases with tenure. Working at PENN Entertainment means engaging in meaningful work that enjoys the excitement of the entertainment industry while being supported by a company that values its employees' development and well-being. If you are enthusiastic, service-oriented, and eager to contribute to a team committed to excellence and fun, this Busser role at PENN Entertainment is an excellent opportunity to join a leading entertainment provider. Embrace a career where your efforts directly enhance guest experiences in a lively, innovative setting where every day brings new possibilities.
Job Requirements
- Clark County health card
- Ability to present self in a professional, pleasant, confident and well groomed manner
- Skill in establishing and maintaining effective working relationships with customers and staff
- Full knowledge and understanding of company and department rules, policies and procedures
- Ability to read, write, and communicate verbally in English
Job Qualifications
- Previous bussing experience helpful
- Ability to present self in a professional, pleasant, confident and well groomed manner
- Skill in establishing and maintaining effective working relationships with customers and staff
- Full knowledge and understanding of company and department rules, policies and procedures
- Ability to read, write, and communicate verbally in English
Job Duties
- Familiarize yourself with service standards for the restaurant, especially table setups, beverage service and prebusing of tables
- Clean and set each table completely before going to another
- Clear all dirty dishes, wipe table with clean cloth, clean ashtrays, wipe booths and chairs
- Reset table completely and properly
- Stock service stations, glasses, cups, silverware, etc.
- Keep restaurant clean, floors, carpet, service stations, etc.
- Handle all silver, glass and China in a sanitary manner, from the handles of silverware and cups, to the bottom of glasses
- Assist wait persons if possible, never neglect your own duties to get beverages, etc. for Wait Persons
- Never pick up money or guest checks from tables
- Supply the sidestand with bulk supplies
- Empty garbage from the sidestand areas
- Remove condiments and re-useable from bus carts
- Break down side station
- Perform related tasks as dictated by your supervisor
- Coffee urns are to be maintained and cleaned
- Maintain milk dispenser, juice machine, ice tea machine, soda dispenser and clean dispensing units
- Make sure all stations are clean and stocked before the end of your shift
- Must provide courteous and friendly service to all customers and staff
- Performs related work as requested
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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