Business Travel Sales Manager

Residence Inn by Marriott Pleasanton, located at 11920 Dublin Canyon Rd, Pleasanton, California, is a well-regarded hotel catering to business travelers and vacationing guests alike. Operated by the independent franchisee Stanford Hotel Corporation, this hotel upholds the high standards expected of the Marriott brand while maintaining unique operational independence. As a full-service extended-stay hotel, Residence Inn offers spacious suites, modern amenities, and an inviting atmosphere to provide a home-away-from-home experience for its guests. Known for its excellent customer service and well-appointed accommodations, this hotel stands out in the competitive hospitality industry in Pleasanton, contributing positively to the local community and economy.

This full-time Management position focuses on sales and marketing, crucial to driving the hotel's success. The role involves generating guest room and other related revenues while maintaining a high profile and quality perception of the hotel within the local and regional marketplace. The successful candidate will be responsible for meeting or surpassing booking goals and managing budgeted costs and revenues to maximize profitability. Through strategic sales initiatives and outstanding customer interactions, the Sales Manager will play a key role in maintaining and growing the hotel's clientele, including repeat guests, conventions, and key accounts.

The Sales Manager at Residence Inn by Marriott Pleasanton will actively engage in external sales activities, networking, telemarketing, and client meetings to solicit and secure business. They will also nurture relationships with competitors and industry professionals to keep the hotel competitively positioned, constantly evaluating the profitability of potential business opportunities. Client satisfaction is paramount; the manager will follow up with VIP guests and clients to gather feedback and ensure needs are met while promoting the hotel's luxury service standards.

Additionally, the position entails various administrative responsibilities such as participating in marketing plan development, preparing financial and activity reports, managing budgets related to staffing, and attending interdepartmental meetings. The ideal candidate will be adept at multitasking and capable of collaborating with multiple hotel departments to assure seamless guest experiences and operational efficiency.

Candidates should have a minimum of three years of experience as a Hotel Sales Manager, preferably with some college education or a bachelor's degree, or an equivalent combination of education and experience. Relevant military experience in a comparable capacity is also considered valuable. Compensation for this position is competitive, with an hourly rate of $39.79, accompanied by a comprehensive benefits package. Residence Inn by Marriott Pleasanton and its franchisee Stanford Hotel Corporation provide an inclusive workplace that values diversity and equal opportunity in hiring and employment practices. This role offers a dynamic environment for a driven sales professional eager to contribute to the continued growth and excellence of a respected hotel brand in a thriving community.