Bus Person

Boston, MA, USA|

Job Overview

Compensation

Hourly

Exact $25.00

Benefits

competitive hourly wage

Tips

Team-oriented environment

Employee Meals

flexible scheduling

Training and Development

supportive management

Job Description

Joe's American Bar & Grill - Waterfront is a renowned dining establishment situated just steps from Faneuil Hall, offering breathtaking views of Boston Harbor amidst some of the city’s most iconic landmarks. This vibrant restaurant is known for its commitment to quality and hospitality, serving meals made entirely from scratch. Guests can enjoy their dining experience whether al fresco on the scenic patio or within the cozy comfort of the dining room. As a staple in Boston's culinary scene, Joe's American Bar & Grill blends exquisite food, a welcoming atmosphere, and stunning surroundings, making it a top choice for locals and tourists alike.

The role at Joe's American Bar & Grill involves the crucial position of Bus Person, a role pivotal to enhancing the overall dining experience for guests. The Bus Person is responsible for delivering genuine hospitality with a personable approach, ensuring that guests feel welcomed and valued throughout their visit. This position demands attentiveness, teamwork, and a proactive attitude to maintain the restaurant's standard of cleanliness, order, and guest readiness. A Bus Person plays an integral part in the success of the service team by supporting servers, maintaining an immaculate dining environment, and facilitating smooth operations from opening through closing. This role offers an hourly wage plus tips, averaging $25 per hour, making it a competitive and rewarding position for those passionate about hospitality. With a focus on collaboration and guest satisfaction, the Bus Person contributes significantly to the vibrant atmosphere and positive reputation that Joe's American Bar & Grill enjoys within the Boston dining community.

Job Requirements

High school education
ability to communicate in English
previous hospitality experience preferred

Job Qualifications

High school education
ability to communicate effectively in English, both spoken and written
previous hospitality experience preferred
strong adaptability and flexibility
keen attention to detail
effective communication skills
confidence and positive self-belief
customer-focused mindset
initiative and problem-solving abilities
teamwork orientation

Job Duties

Deliver genuine hospitality and establish emotional connections with guests
contribute to the overall teamwork and success of the restaurant
communicate effectively with guests and team members
maintain proper grooming and uniform standards
ensure interior and exterior cleanliness of restaurant
set and reset tables perfectly guest ready in a timely manner
sweep floors throughout entire restaurant
carry dirty dishes, glassware, and silverware to dish area for cleaning
handle guest complaints professionally and alert a manager immediately
communicate with managers and hosts regarding table availability and key table updates
maintain high level of cleanliness and sanitation
demonstrate professional and gracious demeanor at all times
perform all opening, running, and closing duties accurately
perform any job function requested by the management team