Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $14.25
Work Schedule
Flexible
Benefits
Flexible Hours
30% discount in retail store
Merlin Magic Pass
Competitive 401K
Discounts through the Merlin Marketplace Website
fun working environment
Job Description
Merlin Entertainments is a global leader in location-based family entertainment, recognized as one of the world's largest attraction operators. With a remarkable annual attendance of 67 million visitors, Merlin specializes in creating and delivering memorable, immersive brand experiences that delight guests of all ages across a broad portfolio of attractions worldwide. The company is dedicated to making magical memories through innovative entertainment, exceptional guest service, and an inclusive, diverse workplace where everyone matters. Merlin's commitment to embracing multiculturalism and fostering an environment of belonging reflects in every aspect of their operations, aiming to be the most inclusive and flexible employer within the industry.
Currently, Merlin Entertainments is launching an exciting new immersive attraction called Bubble Planet in Dallas. This unique, one-of-a-kind entertainment destination is designed to captivate and entertain guests of all ages. As part of the opening dream team, this opportunity seeks passionate individuals who bring enthusiasm and energy to help create unforgettable moments from day one. The role is a part-time position with competitive pay starting at $14.25 per hour and offers a dynamic environment for those who love fun and interaction.
The Guest Experience Host at Bubble Planet plays a crucial role in delivering top-tier service by working across various areas of the attraction, including Admissions, Ride Operations, Food and Beverage, Retail, Birthday Parties, Costume Characters, and Special Events. Hosts engage guests to ensure maximum fun, safety, and enjoyment, embodying the spirit of Merlin's core values and dedication to excellence. They are responsible for maintaining well-stocked, clean, and orderly public areas while managing guest lines safely and efficiently.
This role requires individuals who exhibit enthusiasm, assertiveness, and passion for guest interaction, with the ability to foster a welcoming and entertaining atmosphere. The position demands flexibility to work various shifts, including weekends, holidays, and special events, while complying with health, safety, and security policies, including COVID-19 protocols. This role is ideal for candidates who possess excellent communication and motivational skills, thrive in energetic environments, and seek to contribute to a team that transforms everyday experiences into magical moments.
Joining Merlin Entertainments means entering a workplace with outstanding career development opportunities within a global organization. Benefits for the Guest Experience Host include flexible working hours, a 30% discount in retail stores, free admission to Merlin attractions worldwide through the Merlin Magic Pass, competitive 401K plans, and access to discounts via the Merlin Marketplace website. The work environment is fun, inclusive, and supportive, encouraging employees to be their authentic selves while thriving together as a team. This role embodies the heart of Merlin's commitment to creating the ultimate fun-filled experiences for guests and employees alike.
Currently, Merlin Entertainments is launching an exciting new immersive attraction called Bubble Planet in Dallas. This unique, one-of-a-kind entertainment destination is designed to captivate and entertain guests of all ages. As part of the opening dream team, this opportunity seeks passionate individuals who bring enthusiasm and energy to help create unforgettable moments from day one. The role is a part-time position with competitive pay starting at $14.25 per hour and offers a dynamic environment for those who love fun and interaction.
The Guest Experience Host at Bubble Planet plays a crucial role in delivering top-tier service by working across various areas of the attraction, including Admissions, Ride Operations, Food and Beverage, Retail, Birthday Parties, Costume Characters, and Special Events. Hosts engage guests to ensure maximum fun, safety, and enjoyment, embodying the spirit of Merlin's core values and dedication to excellence. They are responsible for maintaining well-stocked, clean, and orderly public areas while managing guest lines safely and efficiently.
This role requires individuals who exhibit enthusiasm, assertiveness, and passion for guest interaction, with the ability to foster a welcoming and entertaining atmosphere. The position demands flexibility to work various shifts, including weekends, holidays, and special events, while complying with health, safety, and security policies, including COVID-19 protocols. This role is ideal for candidates who possess excellent communication and motivational skills, thrive in energetic environments, and seek to contribute to a team that transforms everyday experiences into magical moments.
Joining Merlin Entertainments means entering a workplace with outstanding career development opportunities within a global organization. Benefits for the Guest Experience Host include flexible working hours, a 30% discount in retail stores, free admission to Merlin attractions worldwide through the Merlin Magic Pass, competitive 401K plans, and access to discounts via the Merlin Marketplace website. The work environment is fun, inclusive, and supportive, encouraging employees to be their authentic selves while thriving together as a team. This role embodies the heart of Merlin's commitment to creating the ultimate fun-filled experiences for guests and employees alike.
Job Requirements
- 6 months to 1 year experience working in attractions, entertainment, or customer service-based positions preferred
- fun, dynamic, and friendly personality
- excellent communication, listening, and motivational skills
- able to work in areas with loud noises and confined spaces
- self-motivated, able to work independently or as part of a team
- must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events
Job Qualifications
- 6 months to 1 year experience working in attractions, entertainment, or customer service-based positions preferred
- fun, dynamic, and friendly personality
- excellent communication, listening, and motivational skills
- able to work in areas with loud noises and confined spaces
- self-motivated, able to work independently or as part of a team
- must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events
Job Duties
- Adopts an enthusiastic, assertive, and passionate approach to guest service and demonstrates the Merlin values at every opportunity
- seeks out guest contact and displays enthusiasm and boundless amounts of fun energy
- ensure our extended lines are managed in a safe way while still delivering an excellent guest experience
- ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day
- to follow opening and closing procedures as detailed in the department's operating plan
- responsibility to ensure compliance of health, safety and security within the workplace, including COVID-19 policies, practices, and regulations
Job Criteria
Experience
No experience required
Job Location
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