Job Overview
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Employer paid short-term disability
Tuition Reimbursement
Employee assistance program
Employee Referral Bonus
Paid Time Off
retirement plans
Job Description
Blue Skies of Texas Senior Living Community is a distinguished independent living community dedicated to fostering a vibrant, diverse environment where residents and staff alike can thrive. Originally established in 1970 as Air Force Village I in San Antonio, this community has evolved over the decades to embrace a wider range of retired seniors, including those from civilian careers. This transition, marked by a rebranding to Blue Skies of Texas, reflects a commitment to providing not just exceptional care but also an empowering lifestyle rich with camaraderie, support, and personalized services. With two campuses named Blue Skies East and Blue Skies West, the community continues the legacy of honoring those who have served while welcoming seniors from all walks of life.
Working at Blue Skies of Texas means being part of a team that values each member's unique talents and perspectives. The community emphasizes a balanced work environment, notably excluding late-night shifts, which contributes to a fulfilling and sustainable career. Beyond the core mission of enriching residents' lives through engaging activities and personalized care, Blue Skies actively supports its staff by offering comprehensive benefits such as medical, dental, and vision insurance, employer-paid short-term disability for full-time employees, tuition reimbursement and scholarship programs, employee assistance programs, referral bonuses, generous paid time off, and retirement plans. These offerings demonstrate the community's dedication to its employees' well-being and professional growth.
The role of Desk Clerk at Blue Skies of Texas is pivotal to ensuring seamless front desk operations and excellent customer service. This position serves as a primary point of contact for residents, guests, and visitors, assisting them with inquiries, transactions, and coordinating support services. Responsibilities include managing point-of-sale and postage metering systems, routing internal mail efficiently, responding to maintenance and housekeeping requests, and maintaining security protocols alongside Courtesy Officers. The Desk Clerk is essential in fostering a welcoming atmosphere while upholding safety and operational standards.
Overall, this position offers a meaningful opportunity to contribute directly to the quality of life for residents and the smooth functioning of the community. Blue Skies of Texas invites dedicated professionals who are detail-oriented, capable of handling multiple tasks in a dynamic setting, and committed to excellent customer service to join the Resident Services team. The community values professionalism, confidentiality, and ethical conduct, ensuring that every interaction supports a respectful and secure environment for all. If you seek a rewarding role in a supportive and purpose-driven senior living community, consider applying to Blue Skies of Texas and help make a lasting impact in the lives of seniors and colleagues alike.
Working at Blue Skies of Texas means being part of a team that values each member's unique talents and perspectives. The community emphasizes a balanced work environment, notably excluding late-night shifts, which contributes to a fulfilling and sustainable career. Beyond the core mission of enriching residents' lives through engaging activities and personalized care, Blue Skies actively supports its staff by offering comprehensive benefits such as medical, dental, and vision insurance, employer-paid short-term disability for full-time employees, tuition reimbursement and scholarship programs, employee assistance programs, referral bonuses, generous paid time off, and retirement plans. These offerings demonstrate the community's dedication to its employees' well-being and professional growth.
The role of Desk Clerk at Blue Skies of Texas is pivotal to ensuring seamless front desk operations and excellent customer service. This position serves as a primary point of contact for residents, guests, and visitors, assisting them with inquiries, transactions, and coordinating support services. Responsibilities include managing point-of-sale and postage metering systems, routing internal mail efficiently, responding to maintenance and housekeeping requests, and maintaining security protocols alongside Courtesy Officers. The Desk Clerk is essential in fostering a welcoming atmosphere while upholding safety and operational standards.
Overall, this position offers a meaningful opportunity to contribute directly to the quality of life for residents and the smooth functioning of the community. Blue Skies of Texas invites dedicated professionals who are detail-oriented, capable of handling multiple tasks in a dynamic setting, and committed to excellent customer service to join the Resident Services team. The community values professionalism, confidentiality, and ethical conduct, ensuring that every interaction supports a respectful and secure environment for all. If you seek a rewarding role in a supportive and purpose-driven senior living community, consider applying to Blue Skies of Texas and help make a lasting impact in the lives of seniors and colleagues alike.
Job Requirements
- High school diploma or equivalent
- Ability to work with general supervision
- Exercise mature judgment
- Be detail-oriented
- Handle multiple tasks in a dynamic environment
- Provide excellent customer service
- Maintain confidentiality and high ethical standards
- Have excellent telephone etiquette
- Speak, read, write, and understand English
Job Qualifications
- High school diploma or equivalent
- At least one year of office, clerical, or secretarial experience preferred
- Some college hours or trade school training in business or a related discipline is desirable
- Prior military experience is a plus
- Ability to work with general supervision and exercise mature judgment
- Detail-oriented with capability to handle multiple tasks in a dynamic environment
- Excellent telephone etiquette and customer service skills
- Ability to speak, read, write, and follow verbal and written instructions in English
- Ability to work harmoniously in a team environment and maintain confidentiality and high ethical standards
Job Duties
- Greets residents, guests, and visitors and assists them with questions, directions, purchasing postage, sending documents via facsimile, making copies, and answering requests for information
- Coordinates requests for assistance directly with the on-duty Courtesy Officer
- Operates the automated point-of-sale (POS) and postage metering systems, entering all Village Store purchases, postage sales, and other transactions into the POS
- Follows all internal control and operating procedures and policies
- Ensures efficient flow of internal mail by routing all mail entering the Front Desk to the appropriate department
- Responds to requests from residents or guestroom visitors regarding maintenance or housekeeping needs, coordinates with Maintenance and Environmental Services departments, and enters service requests into the work order system
- Maintains and submits daily desk reports of significant events and actions taken on shift
- Answers incoming phone calls using effective customer service skills and forwards calls as appropriate
Job Criteria
Experience
No experience required
Job Location
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