
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Up to $16.00
Work Schedule
Flexible
Benefits
paid volunteer time
Employee assistance program
Education Benefit Program
Company swag
free drinks
401(k) matching
comprehensive training
Job Description
Dutch Bros Coffee is a vibrant and dynamic company that stands out not just as a beverage provider but as a community-centered organization dedicated to making a positive impact one cup at a time. Founded with a mission to love people, make a difference in communities, and deliver extraordinary customer experiences, Dutch Bros has grown into more than just a coffee company; it is a culture and a lifestyle. The company prides itself on its welcoming and collaborative environment where employees, known as Broistas, are the backbone of its success, embodying the core philosophy of "love all, serve all." The organizational culture at Dutch Bros emphasizes authenticity, adaptability, teamwork, and a people-first approach, making it a place where employees thrive through supportive relationships and shared values. Working at Dutch Bros means engaging with a diverse set of customers daily, offering genuine interactions, and fostering a positive, energetic atmosphere that reflects the company’s values and community-focused spirit.
The role of a Broista at Dutch Bros Coffee is more than just preparing and serving coffee. It is a unique position that combines customer service excellence, product knowledge, and cultural ambassadorship. As a Broista, you will be a key player in delivering exceptional experiences by greeting customers warmly, educating them about the menu and promotions, and ensuring the consistent quality and speed that Dutch Bros is known for. This position demands reliability, a positive outlook, and a willingness to step up and support the team whenever needed. The company invests in its employees by offering empowerment to be generous through the service window, opportunities for paid community volunteer work, support for both physical and mental health, and substantial professional development benefits via education assistance programs. Broistas are rewarded not only with competitive pay and tipping opportunities but also with perks such as free drinks, company swag, comprehensive training, and matching contributions to 401(k) plans once eligible.
Working at Dutch Bros Coffee involves a fast-paced yet enjoyable environment, encouraging growth both personally and professionally. The company places a strong focus on adhering to policies and maintaining high standards of safety, cleanliness, and customer satisfaction through thorough training and certification processes. This role requires flexibility, physical activity including standing and movement throughout shifts, and a commitment to punctuality and effective communication in English, with additional language skills valued. Dutch Bros Coffee offers up to $16.00 per hour, including an average tip of $6.00 per hour, acknowledging that tip amounts may vary but reflecting the company’s dedication to reward quality service. Joining Dutch Bros means becoming part of a unique team that grows together, values authenticity, encourages optimism, and dedicates itself to making a meaningful difference every day. If you want to contribute in a fun, lively, and supportive setting while developing your skills and connecting with community, this role is an excellent choice.
The role of a Broista at Dutch Bros Coffee is more than just preparing and serving coffee. It is a unique position that combines customer service excellence, product knowledge, and cultural ambassadorship. As a Broista, you will be a key player in delivering exceptional experiences by greeting customers warmly, educating them about the menu and promotions, and ensuring the consistent quality and speed that Dutch Bros is known for. This position demands reliability, a positive outlook, and a willingness to step up and support the team whenever needed. The company invests in its employees by offering empowerment to be generous through the service window, opportunities for paid community volunteer work, support for both physical and mental health, and substantial professional development benefits via education assistance programs. Broistas are rewarded not only with competitive pay and tipping opportunities but also with perks such as free drinks, company swag, comprehensive training, and matching contributions to 401(k) plans once eligible.
Working at Dutch Bros Coffee involves a fast-paced yet enjoyable environment, encouraging growth both personally and professionally. The company places a strong focus on adhering to policies and maintaining high standards of safety, cleanliness, and customer satisfaction through thorough training and certification processes. This role requires flexibility, physical activity including standing and movement throughout shifts, and a commitment to punctuality and effective communication in English, with additional language skills valued. Dutch Bros Coffee offers up to $16.00 per hour, including an average tip of $6.00 per hour, acknowledging that tip amounts may vary but reflecting the company’s dedication to reward quality service. Joining Dutch Bros means becoming part of a unique team that grows together, values authenticity, encourages optimism, and dedicates itself to making a meaningful difference every day. If you want to contribute in a fun, lively, and supportive setting while developing your skills and connecting with community, this role is an excellent choice.
Job Requirements
- Obtain and maintain a food handler permit or certification as required by state or local regulations
- Complete, pass, and maintain training certifications including federal, state, and local regulations
- Reliable transportation and punctuality for scheduled shifts and meetings
- Ability to stand, walk, and be in movement for up to 10 hours per shift
- Ability to lift, push, pull, or carry up to 65 lbs
- Proficiency in written and verbal English communication
- Adhere to company policies as outlined in the Employee Handbook
- Mental math capabilities for handling cash transactions
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication skills in English
- Ability to work in a fast-paced environment
- Positive attitude and teamwork skills
- Basic math skills for cash handling
- Willingness to learn and adapt to company culture
Job Duties
- Engage customers by greeting and thanking them with a smile
- Ask and educate customers about the menu, products, and specials
- Embody and promote the company culture and values
- Ensure speed, quality, and consistency in service delivery
- Maintain a positive and optimistic attitude
- Be reliable by showing up on time and communicating availability
- Help support teammates and adapt to changing circumstances
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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