Dutch Bros Coffee logo

Broista - Waco, TX

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $16.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Health Insurance
Paid Time Off
401(k) matching
Employee assistance program
paid volunteer time
education benefits
free drinks

Job Description

Dutch Bros Coffee is a vibrant and fast-growing coffee company known for its fun-loving culture and strong community presence. Founded with a mission to love people, make a difference in the community, and provide extraordinary experiences, Dutch Bros is much more than just a beverage company — it is a place where relationships are at the core of everything they do. The company prides itself on creating a positive and energetic work environment where employees, known as Broistas, uphold the philosophy 'love all, serve all.'

As a Broista, you become part of a dynamic team that believes in authentic service, adaptability, and putting people first. Dutch Bros offers a unique workplace experience by empowering its employees not only to serve quality coffee but also to make a meaningful impact each day. This role is perfect for individuals who enjoy meeting new people, learning different products, and embodying a culture of positivity and community involvement.

The Broista role centers on delivering excellent customer service with speed, quality, and consistency. Responsibilities include greeting customers warmly, educating them on menu options and current specials, and fulfilling orders precisely to ensure customer satisfaction. Employees are expected to be reliable, punctual, and ready to help as part of a supportive and team-oriented environment. The company fosters personal growth and development through comprehensive training, educational benefits, and a range of employee support programs.

Working at Dutch Bros Coffee also means being part of a community-focused company that offers its employees paid volunteer time, wellness programs, and a strong commitment to diversity and inclusion. Employees receive competitive compensation of up to $16.00 per hour, including an average tip of $6.00 per hour, with eligibility for participation in tip pooling after training completion. Additional benefits like 401(k) matching, company swag, free drinks, and empowerment to contribute generously make this an attractive position for those seeking both career and community engagement.

If you are enthusiastic about teamwork, authentic in your interactions, adaptable to change, and passionate about making a positive difference, the Broista position at Dutch Bros Coffee offers an exciting and rewarding career path. Join Dutch Bros and thrive in an energetic environment surrounded by uplifting coworkers and supportive leadership committed to your success and wellbeing.

Job Requirements

  • Reliable transportation and punctuality
  • Food handler permit or certification as required by local regulations
  • Adherence to company policies and procedures
  • Ability to communicate proficiently in English
  • Physical capability to stand, walk, lift up to 65 lbs, and perform other physical tasks during shifts
  • Willingness to participate in training and maintain certifications
  • Ability to work flexible hours including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Excellent communication skills
  • Ability to perform basic mental math
  • Customer service experience preferred
  • Ability to work in a fast-paced environment
  • Comfortable standing and moving for up to 10 hours per shift
  • Willingness to learn and complete required trainings and certifications

Job Duties

  • Greet and thank each customer with a smile and provide them with a special moment
  • Help customers learn the menu, different products, and current specials
  • Embody the company culture and build meaningful relationships with customers and team members
  • Ensure speed, quality, and consistency in preparing orders
  • Maintain a positive attitude and spread optimism among customers and coworkers
  • Show up to work on time and be reliable
  • Support teammates and help out when needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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